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Alaysia Beaty
Mesa,AZ
Summary
I am a dedicated professional with a strong background in customer service and teamwork. I've proven my ability to implement process improvements and enhance service speed, ensuring high customer satisfaction in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Crew Member
Taco Bell
Mesa, AZ
05.2026 - Current
- Delivered exceptional customer service in high-volume fast-food environment.
- Operated point-of-sale system accurately and efficiently during peak hours.
- Prepared food items following health and safety regulations consistently.
- Collaborated with team members to maintain cleanliness and organization of work areas.
- Implemented process improvements that increased order accuracy and speed of service.
Shift Manager
Wendys Restaurant
Phoenix, AZ
06.2024 - 04.2026
- Supervised daily operations to ensure timely service and adherence to quality standards.
- Trained and mentored team members on customer service best practices and operational procedures.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Conducted performance evaluations, providing constructive feedback to enhance team efficiency.
- Resolved customer complaints promptly, improving overall satisfaction and loyalty.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
- Exercised composure under pressure and in escalated customer service scenarios.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
- Resolved customer complaints with effective problem-solving techniques, maintaining high levels of customer loyalty.
Personal Care Assistant
Armani Healthcare, LLC
Burnsville, MN
04.2023 - 05.2024
- Assisted clients with daily living activities, enhancing overall quality of life.
- Monitored and documented client health status, ensuring accurate care records.
- Collaborated with healthcare professionals to develop personalized care plans.
- Provided emotional support and companionship, fostering positive client relationships.
- Maintained a clean and safe environment, adhering to safety protocols and regulations.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
- Remained alert to problems or health issues of clients and competently responded.
Education
High School Diploma -
McClintock High School
Tempe, AZ05-2025
No Degree -
Empire Beauty School
Chandler, AZ03-2027
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Cash handling
- Cleaning
- Attention to detail
- Clear communication
- Taking orders
- Cleaning and sanitizing
- Safe food handling
- Self-discipline
- Safety awareness
- Interactive communication skills
- Basic math
- Leadership qualities
- Drive-thru operations
- Verbal and written communication
- Food preparation
- Store opening and closing
- Crew leadership
- Safety
- Hospitality service expertise
- Valid Driver's license
- Resilience and persistence
- Visual communication
- Menu memorization
- Telephone etiquette
Graphic Design Certificate
My graphic design certificate was a completion of my hard work and dedication showcasing my strategic computer designing skills.
Timeline
Crew Member
Taco Bell
05.2026 - Current
Shift Manager
Wendys Restaurant
06.2024 - 04.2026
Personal Care Assistant
Armani Healthcare, LLC
04.2023 - 05.2024
No Degree -
Empire Beauty School
High School Diploma -
McClintock High School