ALBERT DADE JR.
Glenn Heights,USA
Summary
Store Director with over 24 years of experience, a strong management background, and expert knowledge of inventory, wage, and shrinkage control as well as a well-developed sense of the value of customer service and satisfaction.
Knowledgeable Store Director with thorough understanding of retail operations, encompassing inventory management, staff training, and customer satisfaction. Successfully led teams to enhance store performance and implement strategic initiatives. Demonstrated strong leadership and problem-solving skills to drive sales and improve operational efficiency.
Retail professional with expertise in optimizing store performance through strategic planning and team leadership. Proven track record of enhancing customer experiences and driving sales growth. Focused on fostering collaborative work environment and adapting to dynamic retail trends with strong organizational and interpersonal skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Store Director
A&S Supermarkets
Dallas, TX
10.2017 - Current
- Coordinated daily store operations, focusing on maximizing performance metrics and delivering exceptional customer service.
- Devised and executed inventory management strategies to optimize stock accuracy and minimize shrinkage.
- Spearheaded staff training initiatives to foster a culture of excellence and maintain high service standards.
- Analyzed market trends and developed strategic promotional campaigns that effectively increased foot traffic and sales during high-demand seasons.
- Directed daily operations, ensuring optimal store performance and customer satisfaction.
- Implemented inventory management strategies to enhance stock accuracy and reduce shrinkage.
Store Manager
RLS Supermarkets
Dallas, TX
05.2011 - 10.2017
- Manage entire store operation at the company’s highest volume store and resumed all duties listed with Minyards during previous ownership from 08-26-2002 through 05-11-2011. Managed a Team of 102 associates. Reduce salary expense from 10.89% to under 7.50% while maintaining good store conditions and customer service. Developed training programs for Checkers and Assistant Managers. Developed Labor Scheduling Spread Sheets to track daily, weekly, and Period to date results which was used company wide. Opened the first Cash Saver location 01-29-16. Worked closely with the district manager to formulate and build the store brand. Developed a good relationship with City Council so that Cash Saver concept was excepted in the neighborhood. Successfully increased store sales by 20%. Developed four Store Managers that went on to run their own stores.
Store Manager
Minyards Food Store
Dallas, TX
08.2002 - 05.2011
- Managed four store locations. Achieved EBITDA numbers and Salary budget in all locations. Wrote weekly schedules according to payroll policies to meet business demand. Addressed customer inquiries and resolved complaints. Trained staff to deliver outstanding customer service. Trained team to merchandise store to build sales through all seasons and holidays. Successfully maintained store conditions according to City Health Department standards. Made sure the team knew the store budgets and communicated progress so that Period goals were met. Developed a good relationship with surrounding communities of stores managed. In charge of staffing entire store. Determined staff promotions and demotions, and terminated employees when necessary.
Education
High School Diploma -
Amaceo Smith Highschool
Dallas, TX, USASkills
- Store Operations
- Budget Administration
- Labor Management
- Team Leadership
- P&L Management
- Inventory Management
- Shrink Control
- Safety & Compliance
- Strategic Planning
- Merchandising
- Talent Development
- Customer Experience
Accomplishments
- Directed all aspects of a $12.5 million retail operation while leading a team of 105 associates and maintaining strong profitability and customer satisfaction metrics.
- Developed and coached a leadership team that produced four internal management promotions within a two-year period.
- Maintained exceptional audit and compliance scores.
Certification
- Food Safety Training Certification.
Languages
English
Timeline
Store Director
A&S Supermarkets
10.2017 - Current
Store Manager
RLS Supermarkets
05.2011 - 10.2017
Store Manager
Minyards Food Store
08.2002 - 05.2011
High School Diploma -
Amaceo Smith Highschool
Activities and Honors
- Attends the Adelaide, Singing Hills, and Carver Heights Neighborhood Associations Monthly in the surrounding communities of Cash Saver #19.
- Nominated Employee of the Month February 2002 for Minyard Food Stores.
- Nominated the company Employee of the Year in 2002 for Minyard Food Stores.
- Honored 5-20-23 with Sage Service Award by Neighborhood (3T Ministries)