Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
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Albert Montaner

Albert Montaner

Hialeah,Florida

Summary

Dedicated District Manager with extensive 23 years experience directing operations, sales and staffing for numerous locations throughout South Florida. Excellent record of success driving improvements and elevating public profile for brands resulting in increased revenue. Team leader with success guiding, coaching and motivating employees. Highly-motivated employee with desire to take on new challenges.

Overview

29
29
years of professional experience

Work History

District Manager

National Performance Warehouse
Hialeah, FL
06.2023 - Current
  • Developed and implemented district-wide sales strategies to increase revenue and market share. Currently, I manage 106 employees, plus 4 outside salespeople.
  • Developed and implemented district-wide sales strategies to increase revenue and market share. Give options on what should be on the monthly flyers.
  • Resolved customer complaints quickly and effectively, while maintaining a high level of customer service satisfaction, doing whatever it takes to keep the customer happy.
  • Mentored team members by demonstrating best practices for sales and customer service.
  • Planned budgets based on forecasted sales figures and monitored expenses throughout the year. I send emails out every morning showing the team where they are at versus their targets for the day, week, and month. Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
  • Developed and grew markets in South Florida by purchasing and opening new locations.
  • Gained market share in new sales performance through aggressive team training.
  • Conducted regular store visits to ensure compliance with company policies, standards, and regulations.

District Manager

The Parts House
Opa-locka, FL
03.2000 - 05.2023
  • Drove district growth through program quality, sales initiatives and customer service.
  • Mentored team members by demonstrating best practices for sales and customer service.
  • Worked with direct reports to develop and implement action plans, improving operating results.
  • Prepared locations for audits by analyzing marketing and inventory reports.
  • Identified and developed top talent within management structure to promote performance-oriented culture.
  • Evaluated budget plans and current costs to project trends and recommend updates.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Created an export department and developed a team that was only in charge of export accounts.
  • Was head lead person for all export and heavy-duty trade shows
  • Supported sales team members to drive growth and development the best team possible.

Commercial Parts Manager

Pepboys Parts And Auto
Miami Gardens, FL
01.1996 - 02.2020
  • Coordinated efforts between the store and the installer customer within the company in order to streamline delivery times for customers. I was in charge of opening up new accounts.
  • Set up customers and got them to buy from PEPBOYS
  • Led a team of parts department employees, providing training and performance evaluations.
  • Kept parts neatly stacked and ready for purchase to boost sales.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Received, examined and reshelved returned parts.
  • Resolved customer concerns and promptly answered inquiries to maintain satisfaction.

Education

High School Diploma -

American Sr High
Miami, FL
06.1993

Skills

  • Performance Oversight
  • Strategic Planning
  • Policies and Procedures
  • Organizational Analysis
  • Sales Forecasts
  • Action Plans
  • Recruiting and Hiring
  • Sales Orientation
  • Networking Events
  • Problem Solving
  • Price Schedules

Languages

English
Native/ Bilingual
Spanish
Professional

Accomplishments

  • Led team to achieve [Region of the year 2014], earning recognition from upper management and financial reward. Led the team to achieve multiple store of the year,chairman's club,presidents club and salesman of the year club.
  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • Consistently maintained high customer satisfaction ratings.

Affiliations

  • Member, of the international Auto Care Association export division 2018.

Timeline

District Manager

National Performance Warehouse
06.2023 - Current

District Manager

The Parts House
03.2000 - 05.2023

Commercial Parts Manager

Pepboys Parts And Auto
01.1996 - 02.2020

High School Diploma -

American Sr High

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Albert Montaner