Albin Nunez
Queens,NY
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Welcoming Customer Service Cashier adept at greeting customers, counting money, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Walgreens
12.2022 - 03.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Answered product questions using knowledge of sales and store promotions.
- Performed cash, card and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
- Processed refunds and exchanges in accordance with company policy.
Cashier
Walgreens
08.2021 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma -
Civic Leadership Academy
Elmhurst, NY08.2022
Skills
- Customer Complaint Resolution
- Product Merchandising
- Customer Service
- Cash Handling
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Walgreens
12.2022 - 03.2023
Cashier
Walgreens
08.2021 - 07.2022
High School Diploma -
Civic Leadership Academy