Alden Celic
Columbus,GA
Summary
Professional concierge and customer service background with strengths in guest relations, conflict resolution, and clear communication. Skilled at managing building access, coordinating calendar details, and supporting residents in fast-paced environments.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Concierge
Bloom on 45th
New York, New York
01.2025 - 09.2025
- Provided courteous front-desk and concierge support for residents, guests, and visitors.
- Greeted residents and visitors, answered questions, and maintained welcoming, professional environment.
- Managed building access procedures, verified guests, and relayed visitor and delivery details to residents.
- Accepted, sorted, and distributed packages and deliveries to residents.
- Handled resident requests quickly and routed inquiries to appropriate building staff to support efficient service.
Porter
17 West 67th Street
New York, New York
06.2024 - 12.2024
- Cleaned lobby, hallways, and common areas in residential building.
- Monitored building entrances and reported maintenance issues to management.
- Responded to resident requests with courteous service and steady communication.
- Maintained clean and tidy appearance in reception, waiting areas and hallways.
Education
Bachelor of Arts - English Language And Literature
City College of New York
New York, NY05-2026
Skills
- Customer service
- Client engagement
- Conflict resolution
- Professional communication
- Written communication
- Event planning
Languages
English
Native/ Bilingual
Croatian
Native/ Bilingual
Accomplishments
- President's List, May 2024
- Summa cum laude, May 2026
Timeline
Concierge
Bloom on 45th
01.2025 - 09.2025
Porter
17 West 67th Street
06.2024 - 12.2024
Bachelor of Arts - English Language And Literature
City College of New York