Aleeshia Frazier England
South Hackensack,NJ
Summary
Experienced with surgical schedule management and patient care coordination. Utilizes strong organizational skills to enhance operational efficiency and patient outcomes. Knowledge of effective communication and meticulous planning in high-pressure environments.
Overview
11
11
years of professional experience
Work History
Surgical Coordinator
Holy Name Orthopedics
Teaneck, NJ
07.2017 - Current
- Coordinated surgical scheduling to optimize patient flow and resource allocation.
- Managed pre-operative assessments, ensuring compliance with protocols and enhancing patient safety.
- Assisted with medical coding and billing tasks.
- Streamlined communication between surgical teams, improving collaboration and efficiency in case management.
- Implemented electronic health record updates, increasing accuracy of patient information and documentation processes.
- Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Improved patient experience by efficiently coordinating pre-operative preparations and post-operative follow-up care.
- Managed patient scheduling and appointment confirmations to optimize MRI workflow.
- Provided exceptional customer service, addressing patient inquiries and concerns promptly.
- Trained new reception staff on office protocols and electronic health record systems.
Sales Associate
Gap Factory
Paramus, NJ
08.2015 - 03.2016
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained knowledge of current promotions, product features, and stock levels to assist customers effectively.
- Collaborated with team members to ensure optimal store presentation and merchandising standards were met.
- Trained new employees on sales techniques, product knowledge, and operational procedures.
- Led team initiatives to exceed monthly sales targets through strategic planning and execution of marketing campaigns.
Education
High School Diploma -
DWIGHT MARROW HIGH SCHOOL
Englewood, NJ06-2012
High School Diploma -
DWIGHT MARROW HIGH SCHOOL
Englewood, NJ06-2012
Skills
- Strong communication skills
- Insurance verification
- Professionalism and confidentiality
- Patient coordination
- Data entry efficiency
- Medical office experience
- Surgical procedures
- Obtaining authorizations
- EHR systems expertise
- Medical billing
- CPT coding
- Medical coding
- Epic systems
Timeline
Surgical Coordinator
Holy Name Orthopedics
07.2017 - Current
Sales Associate
Gap Factory
08.2015 - 03.2016
High School Diploma -
DWIGHT MARROW HIGH SCHOOL
High School Diploma -
DWIGHT MARROW HIGH SCHOOL