Detail-oriented associate banker with a focus on transaction processing and account management. Skilled in problem resolution and team collaboration, committed to improving service quality and operational efficiency in the banking sector.
Overview
2027
2027
years of professional experience
Work History
Associate Banker
JP Morgan Chase
Saint Augustine, FL
09.2025 - Current
Processed customer transactions accurately and efficiently, contributing to client satisfaction.
Assisted clients with account inquiries and transaction requests, improving overall service quality.
Maintained comprehensive knowledge of banking products and services to provide informed support.
Handled cash management tasks, including deposits and withdrawals, to enhance operational efficiency.
Manager
Anytime Fitness
Tallahassee, Florida
12.2023 - 06.2024
Enforced customer service standards and resolved customer problems to uphold quality service.
Collected payments, renewed memberships and resolved billing issues.
Processed membership registrations and renewals promptly and accurately.
Ensured cleanliness and safety of gym equipment and facilities.
Deli Clerk
Publix
Tallahassee, Florida
09.2023 - 12.2023
Assisted customers with product selection and provided information about offerings.
Maintained cleanliness and organization of the deli counter and work areas.
Collaborated with team members to restock inventory and manage product rotation.
Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
Lifeguard
Palencia Fitness Center
Saint Augustine, Florida
05.2023 - 08.2023
Conducted regular safety drills to prepare for emergency situations.
Monitored pool area to ensure safety for all patrons.
Educated guests on water safety practices and proper swimming techniques.
Performed regular cleaning and maintenance of pool equipment.
Shift Leader
Ben&Jerrys
Saint Augustine, Florida
2021 - 2023
Supervised team members during busy shifts, facilitating efficient operations and maintaining service quality.
Monitored inventory levels and ordered supplies, ensuring stock availability to meet operational demands.
Ensured accurate cash drawer balances during opening and closing shifts, contributing to financial integrity.
Inspected food preparation areas to ensure proper sanitation standards were met at all times.
Front Desk Receptionist
Family Care
Saint Augustine, Florida
2020 - 2021
Greeted and assisted clients upon arrival at the reception area.
Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Managed phone calls and directed inquiries to appropriate staff members.
Handled sensitive patient information with confidentiality and professionalism.