Aleine Betouni
Alsip,IL
Summary
Dependable Host skilled at staying on top of fast-paced dining rooms. Stays ready for incoming customers with prepared staff, organized stations and clean facilities. Supports team needs by taking on diverse tasks and assisting staff with satisfying customers. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Outgoing greeter with strong communication and customer service skills. Welcomes guests to establishment, coordinating seating and providing menus, silverware and drinks to transition guests to wait staff.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Advance Orthopedic Spine Care
Tinley Park
04.2025 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Hostess
Olive Garden
Orland Park, IL
10.2023 - Current
- Treated visitors with friendly, approachable attitude.
- Offered flexible working hours to cover busy shifts during periods of high demand.
- Anticipated guest needs for personalized and seamless service.
- Monitored dining area to track seating availability, service and occupancy.
- Met goals for fast table turnaround and low customer wait times by controlling guest flow.
- Answered phone calls and provided information on menu items, specials, and operating hours.
- Offered assistance to elderly or disabled guests by holding doors open or helping them navigate through restaurant.
Receptionist/Assistant
J. Dean Salon
Plainfield, IL, US
05.2021 - 09.2023
- Treated visitors with friendly, approachable attitude.
- Routed messages, coordinated appointments and directed personnel to various departments.
- Coordinated office cleaning and lobby organization for office and meeting areas.
- Scheduled appointments and documented updates in scheduling software.
- Scheduled appointments for staff members and clients in organized manner.
- Kept lobby organized, neat and stocked with reading material.
- Collected and processed supply and equipment orders.
Education
High School Graduate - undefined
Victor J Andrew
Tinley Park, IL05.2024
Skills
- Positive Attitude
- Cleaning and sanitation
- Telephone reception
- Greeting guests
- Decision Making
- Hospitality and accommodation
- Team Collaboration
- Reliability
Languages
English only
Timeline
Front Desk Receptionist
Advance Orthopedic Spine Care
04.2025 - Current
Hostess
Olive Garden
10.2023 - Current
Receptionist/Assistant
J. Dean Salon
05.2021 - 09.2023
High School Graduate - undefined
Victor J Andrew