ALEJANDRA HERNANDEZ REYES
South Riding
Summary
Fast food worker highly efficient at preparing food orders quickly while greeting all customers and managing the cash register accurately. Experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
16
16
years of professional experience
1
1
Certification
Work History
HR Assistant
Heritage Landscape Services
Bristow, VA
01.2024 - Current
- Coordinated recruitment processes, ensuring timely communication with candidates and hiring managers.
- Managed employee onboarding, facilitating training sessions and documentation for new hires.
- Assisted in maintaining HRIS, inputting employee data and managing records accurately.
- Supported benefits administration by answering employee inquiries and processing enrollment changes.
- Helped employees register for benefits programs using online portals.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Assistant General Manager
Honeygrow
Reston, VA
07.2017 - 12.2023
- Led daily operations to ensure efficient workflow and optimal staff performance.
- Developed training programs that enhanced employee skills and improved service quality.
- Implemented inventory management systems to streamline supply chain processes.
- Coordinated marketing initiatives that increased customer engagement and brand loyalty.
- Managed vendor relationships, ensuring cost-effective procurement of quality ingredients and supplies.
- Oversaw compliance with health and safety regulations, maintaining high standards in food safety practices.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
Shift Manager
Aldi
Manassas, VA
08.2015 - 08.2017
- Delegated tasks to team members to optimize productivity. Oversaw overnight store operations, including staff assignments and production lists. Executed cash transactions quickly and accurately. Handled products and equipment in accordance with safety and sanitation guidelines.
General Manager
Noodles And Company
Reston, VA
10.2012 - 08.2015
- Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency. Scheduled and directed staff in daily work assignments to maximize productivity. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Minimized loss and misuse of equipment through proper restaurant supervision and staff training. Developed and maintained exceptional customer service standards.
Apprentice
Chipotle Mexican Grill
Reston, VA
12.2009 - 08.2012
- Served as mentor to junior team members. Reduced and controlled expenses by sharing the inventory result with the team members explaining them what do they mean initiated program that standardized employee training and led to increase in customer satisfaction by 12%. Took necessary steps to meet customer needs and effectively resolve food or service issues.
Education
High School -
Herndon High School
Herndon, VA, USA01-2011
Skills
- Cash handling
- Reliable and punctual
- Engaging personality
- Excellent multi-tasker
- Restaurant management
- Office administration
- Employee relations
- Communication management
- New hire orientation
- Employee onboarding
- Conflict management
- Personnel records maintenance
Certification
- Certified CPR
- Enroll on OSHA Certification Program
Languages
Spanish
Timeline
HR Assistant
Heritage Landscape Services
01.2024 - Current
Assistant General Manager
Honeygrow
07.2017 - 12.2023
Shift Manager
Aldi
08.2015 - 08.2017
General Manager
Noodles And Company
10.2012 - 08.2015
Apprentice
Chipotle Mexican Grill
12.2009 - 08.2012
High School -
Herndon High School