Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alejandro Lopez

Miami,FL

Summary

Energetic and personable student with strong communication and organizational skills. Experienced in customer interaction, teamwork, and problem-solving. Knowledgeable in sales and customer service techniques, with a focus on building positive relationships and creating welcoming shopping experiences. Highly motivated to contribute to store success by supporting team goals, meeting sales targets, and delivering excellent service.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Estanco Genin
01.2023 - 12.2023
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.

Sales Assistant

Estanco Genin
07.2021 - 01.2023
  • Processed transactions accurately while maintaining a high level of customer service.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Fielded customer questions to share information about products, availability, and pricing.

Education

Associate of Arts - Business

Miami Dade College
Miami, FL
07-2027

GED -

Miami Dade College
Miami, FL
11-2024

Skills

  • Sales growth
  • Product merchandising
  • Customer relations
  • Listening skills
  • Reliable and punctual
  • Exceptional customer service
  • Product promotions
  • Product and service knowledge
  • Customer relationship building
  • Detail Oriented

Languages

Spanish
English

Timeline

Assistant Manager

Estanco Genin
01.2023 - 12.2023

Sales Assistant

Estanco Genin
07.2021 - 01.2023

Associate of Arts - Business

Miami Dade College

GED -

Miami Dade College

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