Alejandro Rios Ayala
Valley Village,CA
Summary
Detail-oriented mail delivery specialist with a strong background in customer service and route management. Demonstrates compliance with postal regulations while effectively solving problems and communicating with diverse teams. Recognized for reliability and meticulous attention to detail.
Overview
12
12
years of professional experience
Work History
Mail Carrier
USPS
North Hollywood, California
04.2015 - 07.2026
- Delivered mail and packages to residential and business addresses, ensuring timely receipt and customer satisfaction.
- Sorted incoming and outgoing mail according to established postal procedures, facilitating efficient processing and distribution.
- Operated postal delivery vehicles safely along designated routes.
- Addressed customer inquiries and concerns regarding mail services and delivery issues, enhancing overall customer experience.
- Ensured compliance with safety regulations while performing duties.
Job Coach
Build Rehabilitation Inc.
02.2014 - 03.2015
- Supervised group of 8 to 10 individuals with disabilities, fostering skill development and promoting independence.
- Compiled monthly report detailing employee challenges and progress
- Ensured production met quality standards, facilitating smooth transition to subsequent tasks.
- Maintained high cleanliness standards for washed cars, enhancing customer satisfaction and presentation.
Education
High School Diploma -
San Fernando High School
San Fernando, CA06-2006
Some College (No Degree) - Surgical Technician
Concorde Career College
North Hollywood, CA09-2026
Skills
- Mail distribution
- Delivery vehicle operation
- Route management
- Physical stamina
- Analytical skills
- Problem solving
- Team collaboration
- Vehicle loading
- Route navigation
- Address management
- Address verification
- Local area knowledge
- Postal area knowledge
- Weather adaptability
- Safety compliance
- Time management
- Schedule management
- Task management
- Team collaboration
- Teamwork
- Customer service
- Customer interaction
- Effective communication
- Interpersonal skills
- Problem solving
- Analytical skills
- Attention to detail
- Stress management
- Self motivation
- Physical stamina
- Equipment operation
- Equipment care
- Vehicle upkeep
- Inventory management
- Navigation technology
- Data analysis
- Project management
- Reliability
- Postal Service Policies
- Mail routing
- Postal area knowledge
- Route planning
- Physical stamina
- Deliver mail
- Task management
- Local area knowledge
- Analytical skills
- Mail routing
Volunteer Work
- Victory Outreach of the San Fernando/Victoria Magazine, Youth Section Editor, 2008-10, 2009-12, Organize and help design the page layout for section, Write a brief article on how God has impacted my life for the better, Edit the work that will go into the magazine
- Victory Outreach of the San Fernando Valley, Youth Leader, 2004-06, 2009-12, Organized a bible study at the Pierce Apartments in Pacoima and in our church for teenagers, mostly who came from troubled families, Talked and motivated youths in my church to do better in school and in their homes, Attended meetings and special events with other youth leaders of the church to arrange various activities for youths in our churches and cities
- Victory Outreach of the San Fernando Valley, Sound System Operator, 2002-11, 2006-09, Operated sound board and system during band practice, church services, and special events, Recorded band practice, church services, and special events, Made sure the sound system operates flawlessly and corrected any disturbances
Affiliations
- Hispanic Scholarship Fund
- September, 2006 July, 2009
- Project G.R.A.D. LA
- August, 2002 July, 2009
Academic Achievements
- Project G.R.A.D. Los Angeles Scholarship Recipient
- Accepted to UC Davis
- Was first in my family to graduate from high school
- Held a collective high school G.P.A. of 3.311 and a UC/UCS G.P.A. of 3.569, qualifying me to be in the top 12% of my graduating class
Timeline
Mail Carrier
USPS
04.2015 - 07.2026
Job Coach
Build Rehabilitation Inc.
02.2014 - 03.2015
High School Diploma -
San Fernando High School
Some College (No Degree) - Surgical Technician
Concorde Career College