Aleksander Mangum
Clearwater,FL
Summary
Dynamic and results-driven professional with extensive experience at McDonald's, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction and reduce wait times through effective multitasking and organization. Skilled in point of sale operations and menu memorization, consistently fostering a positive team environment.
Overview
4
4
years of professional experience
Work History
Crew Member
Mcdonalds
06.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
Crew Member
McDonald's
11.2021 - 05.2024
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Increased sales of promotional items by effectively communicating benefits and specials to customers.
- Fostered positive team environment by assisting coworkers during rush periods.
Education
No Degree - Criminology
Montgomery College
Rockville, MDAssociate of Arts - Criminology
St. Petersburg College
Clearwater, FL12-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Attention to detail
- Customer engagement
- Taking orders
- Heavy lifting
- Menu memorization
- Positive company representation
- Point of sale operation
Timeline
Crew Member
Mcdonalds
06.2024 - Current
Crew Member
McDonald's
11.2021 - 05.2024
No Degree - Criminology
Montgomery College
Associate of Arts - Criminology
St. Petersburg College
Similar Profiles
Chloe NesterChloe Nester
Crew Member at McDonaldsCrew Member at McDonalds
Alexis GarciaAlexis Garcia
Crew Member at McdonaldsCrew Member at Mcdonalds
Kenneth Herron IVKenneth Herron IV
Restaurant Team Member at McDonaldsRestaurant Team Member at McDonalds
Tamar HutchinsonTamar Hutchinson
MAINTENENCE at McDonaldsMAINTENENCE at McDonalds
Levi HennesseyLevi Hennessey
Registrar at Mease Countryside Emergency DepartmentRegistrar at Mease Countryside Emergency Department