ALESSIA CALDWELL
Decatur,GA
Summary
Achieved high levels of customer satisfaction through effective communication and problem-solving in diverse service environments. Enhanced operational efficiency by implementing best practices in compliance with company standards. Cultivated adaptability and management skills to support team objectives and improve service delivery.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Golden Gate Management Company
07.2025 - Current
- - Conduct property tours for prospective residents, highlighting amenities and community features to increase applications
- - Actively bring in and follow up on applications, assisting prospects throughout the leasing process
- - Ensure the property is clean, organized, and visually appealing at all times
- - Address resident concerns professionally to maintain high satisfaction
- - Support daily office operations and assist the Property Manager with administrative tasks
Environmental Services Technician
Northside Hospital
12.2024 - 05.2025
- - Maintained sanitation and safety standards throughout hospital facilities
- - Followed infection-control procedures and responded to urgent needs
Security Officer
Allied Universal Security
05.2024 - 11.2024
- - Conducted routine patrols and enforced safety procedures
- - Maintained detailed incident reports and logs
- Monitored routine patrols on site
Driver Examiner
Georgia Department of Driver Services
10.2023 - 05.2024
- - Administered driving tests and ensured regulatory compliance
- - Delivered clear instructions and customer service
- Maintained accurate testing procedures
Education
High School Diploma - undefined
Lithonia High School
Lithonia, GASkills
- Resident Relations
- Office Administration
- Customer Service
- Time Management
- Management
Timeline
Assistant Manager
Golden Gate Management Company
07.2025 - Current
Environmental Services Technician
Northside Hospital
12.2024 - 05.2025
Security Officer
Allied Universal Security
05.2024 - 11.2024
Driver Examiner
Georgia Department of Driver Services
10.2023 - 05.2024
High School Diploma - undefined
Lithonia High School