Alessio Naco
Winthrop,MA
Overview
3
3
years of professional experience
Work History
Customer Service
Herb Chambers Companies
01.2024 - Current
- Handled customer inquiries, answered questions, and resolved problems promptly
- Provided technical support for clients on a range of company products, resulting in numerous great reviews by clients
- Remained courteous and calm, even in moments of customer dissatisfaction
Finance Specialist
AE Social Agency
12.2022 - Current
- Successfully managed monthly retainers for clients needing marketing and business growth services
- Developed and implemented cost-saving ad strategies that led to new clients for business owners
- Developed procedures for the maintenance and control of financial records
Real Estate Agent
546 Realty
09.2022 - 09.2024
- Developed and implemented a new business plan to expand the company's real estate brokerage services
- Increased sales by executing better marketing strategies and increasing the average number of leads per day
- Worked efficiently with team members to make sure deadlines were met
Finance Internship
MSA Mortgage
02.2022 - 09.2022
- Managed mortgagor's financial and personal records for approval of a loan
- Assisted clients in understanding the terms for the best loan suited for them and their lifestyle
- Properly entered information into the company's loan origination system
- Maintained proactive communication channels with borrowers
Education
Bachelors - Finance, Business Administration
Suffolk University
Boston, MASkills
- Communication skills
- Time management
- Microsoft Powerpoint
- Microsoft excel
- Microsoft word
- Team Leadership
Languages
English
Native or Bilingual
Albanian
Native or Bilingual
Timeline
Customer Service
Herb Chambers Companies
01.2024 - Current
Finance Specialist
AE Social Agency
12.2022 - Current
Real Estate Agent
546 Realty
09.2022 - 09.2024
Finance Internship
MSA Mortgage
02.2022 - 09.2022
Bachelors - Finance, Business Administration
Suffolk University