Alex Borders
Jersey City,NJ
Summary
Proven Property Manager with a track record of enhancing operational excellence across 1,023 luxury units for Brookfield Properties. Expert in property inspections and adept at fostering tenant relationships, significantly improving compliance and satisfaction. Skilled in Yardi and customer service, I excel in streamlining processes and boosting efficiency.
Overview
11
11
years of professional experience
Work History
Property Manager
Brookfield Properties
08.2018 - 07.2024
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Manage day-to-day operations of 1,023 luxury rental units between 8 Properties in a Brooklyn Portfolio of DUMBO and Fort Greene
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Leasing Coordinator
Avalon Bay Communities
03.2013 - 07.2018
- Managed leasing documentation, including lease agreements, addendums, and move-in/move-out forms, ensuring accuracy and compliance with local regulations.
- Enhanced customer service by promptly responding to questions and providing accurate information about available properties.
- Maintained up-to-date knowledge of local laws and regulations pertaining to leasing and property management, ensuring compliance in all aspects of the role.
- Organized community events for residents to foster a sense of belonging within the property community.
- Provided support during property inspections, addressing any issues or concerns raised by the inspectors promptly and professionally.
Education
Bachelor of Arts - Property Management
The University of Tampa
Tampa, FL06.2001
Skills
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Yardi
- RealPage
Timeline
Property Manager
Brookfield Properties
08.2018 - 07.2024
Leasing Coordinator
Avalon Bay Communities
03.2013 - 07.2018
Bachelor of Arts - Property Management
The University of Tampa
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