Alex Camp
Dothan,AL
Summary
Knowledgeable and dedicated customer service professional with extensive experience the retail and medical industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. I am motivated to maintain customer satisfaction and contribute to company success, specializing in quality, speed and process optimization. I am articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
8
8
years of professional experience
Work History
Driver
RBF Inc
06.2024 - Current
- .Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Therapy Tech
Encompass Health
08.2022 - 06.2024
- Maintained accurate documentation of patient progress and reported changes in condition to supervising nurses and therapists.
- Provided comprehensive support during therapy sessions, ensuring patient safety and comfort at all times.
- Monitored vital signs regularly, alerting nursing staff of any significant changes or concerns for immediate intervention.
- Assisted patients in maintaining personal hygiene by providing bathing, grooming, dressing, toileting, and other self-care services as needed.
Deli Clerk
Publix
06.2020 - 08.2022
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Cleaned and sanitized dishes, utensils and deli slicers, consistently keeping adequate supplies on hand for expected customer loads.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Prep Lead
Chick-fil-a
02.2017 - 06.2020
- Enhanced kitchen efficiency by streamlining food preparation processes and implementing effective time management techniques.
- Handled the proper storage of perishable ingredients according to food safety regulations, minimizing spoilage risk and upholding freshness standards.
- Assisted in training new team members on kitchen procedures, ensuring consistent quality across all dishes prepared.
- Demonstrated flexibility in adapting to last-minute changes or special requests, maintaining a positive attitude under pressure.
Education
Associate of Applied Science - Physical Therapy Assisting
Wallace Community College
Dothan, AL05.2022
Associate of Arts - Music Education
Chipola College
Marianna, FL05.2016
Skills
- Customer Service
- Strong Work Ethic
- Food safety knowledge
- Organizational abilities
- Hospitality service expertise
- Physical therapy assistance
- Teamwork and Collaboration
- Problem-Solving
- Punctual and Reliable
- Data Entry
- Problem Resolution
- Documentation
Personal Information
Title: Member Service Representative
Timeline
Driver
RBF Inc
06.2024 - Current
Therapy Tech
Encompass Health
08.2022 - 06.2024
Deli Clerk
Publix
06.2020 - 08.2022
Prep Lead
Chick-fil-a
02.2017 - 06.2020
Associate of Applied Science - Physical Therapy Assisting
Wallace Community College
Associate of Arts - Music Education
Chipola College
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