Alex Khor
Stockton,CA
Summary
Skilled in computer applications and detail-oriented tasks, adept at resolving issues and fostering loyalty. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Guest Service Representative
Zapzone Laser Tag & Axe Throwing
2023.06 - 2023.09
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
Cook
Eddie's Pizza
2022.02 - 2022.05
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
High School Diploma -
Ronald E. Mcnair High School
Stockton, CA05.2022
Skills
- Customer Service
- Computer Skills
- Guest accommodations
- Detail Oriented
Timeline
Guest Service Representative
Zapzone Laser Tag & Axe Throwing
2023.06 - 2023.09
Cook
Eddie's Pizza
2022.02 - 2022.05
High School Diploma -
Ronald E. Mcnair High School
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