Alexandria Turner
Chattanooga,TN
Summary
Management professional with 8+ years of experience leading teams and optimizing operations in diverse environments, including healthcare and hospitality. Demonstrates adaptability, leadership, and a keen attention to detail, enhancing customer service and operational efficiency. Committed to fostering a positive work culture and driving team success through effective communication and strategic management.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Store Manager
7Brew Coffee
Dalton, GA
11.2025 - Current
- Led daily stand operations, enhancing customer service and streamlining workflow for consistent beverage quality.
- Trained and developed team members, fostering a positive work environment that supported high performance.
- Managed inventory and scheduling to uphold operational standards, supporting sales growth and profitability.
- Monitored financial performance, driving cost control measures to maximize profitability.
- Recruited and interviewed potential future employees using JazzHR
Clinic Receptionist
CHI Memorial
Ooltewah
02.2025 - 03.2026
- Maintained accurate patient records and billing information to ensure compliance with healthcare regulations and reduce errors.
- Coordinated with medical staff to manage patient inquiries, enhancing communication and facilitating efficient service delivery.
- Streamlined patient check-in procedures by verifying insurance and collecting co-pays to improve patient flow.
Customer Service Staff
Publix
Chattanooga
08.2023 - 01.2025
- Delivered exceptional customer service, improving client satisfaction and building loyalty through attentive communication.
- Streamlined checkout process, reducing wait times and creating a smoother shopping experience for customers.
- Coordinated with team members to ensure inventory accuracy, supporting efficient stock management and minimizing discrepancies.
Director of Operations
Chick-Fil-A (HamiltonPlace)
Chattanooga
04.2021 - 01.2023
- Streamlined kitchen operations, improving food preparation efficiency and service speed.
- Implemented a new inventory management system, reducing waste and ensuring optimal stock levels to meet customer demand.
- Fostered team-oriented environment, empowering staff to share ideas that enhanced customer service and satisfaction.
Team Member
Chick-Fil-A (Gunbarrel)
Chattanooga
12.2017 - 04.2021
- Maintained accurate inventory records and conducted regular stock audits, contributing to reduced waste and improved cost management.
- Engaged with customers to create a welcoming atmosphere, promoting brand loyalty and a strong community presence.
Education
High School Diploma -
Berean Academy
Hixson, TN05-2021
Skills
- Customer relations
- Customer service management
- Highly trainable and coachable
- Outstanding communication skills
- Inventory management
- Shift scheduling
- Recruitment and hiring
Certification
- JUN 2024 - JUN 2029
- TABC License
Timeline
Store Manager
7Brew Coffee
11.2025 - Current
Clinic Receptionist
CHI Memorial
02.2025 - 03.2026
Customer Service Staff
Publix
08.2023 - 01.2025
Director of Operations
Chick-Fil-A (HamiltonPlace)
04.2021 - 01.2023
Team Member
Chick-Fil-A (Gunbarrel)
12.2017 - 04.2021
High School Diploma -
Berean Academy