Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexa Emch

Orlando

Summary

I was born and raised in Orlando, Florida, the heart of theme parks and tourist attractions. I have a genuine and natural passion for themed entertainment, often spending my free time studying theme park history and sharing it with anyone who will listen. I am a hardworking, creative, and versatile candidate with vast experience in many industries. I am able to provide outstanding customer service with kindness and enthusiasm while taking initiative in any work environment.

Overview

7
7
years of professional experience

Work History

Front Desk

A CoLab Salon
11.2023 - Current
  • Attends to all client needs while managing multiple tasks simultaneously
  • Manages incoming calls, answering all questions or concerns with immense knowledge and professionalism
  • Handles cash and processes digital transactions
  • Schedules appointments for clients assisting with planning and service recommendations
  • Resolves guest complaints promptly, with understanding and goodwill.

Hostess

Ethos Vegan Kitchen
04.2023 - 09.2023
  • Supported servers and bussers through high-volume shifts with food running and table clearing
  • Greeted customers promptly and courteously upon their arrival at the restaurant while providing any extra information needed about the establishment

Retail Assistant

Shirl Clark Collection
05.2018 - 03.2020
  • Displayed strong organizational skills, ensuring store displays were always neat and orderly
  • Encouraged customers to purchase additional items that complemented their main purchase through upselling techniques
  • Responsible for online order shipments by packaging, labeling, and shipping out any orders with complete accuracy

Education

Hospitality Management -

University of Central Florida, Rosen College of Hospitality
12.2025

Skills

  • Scheduling appointments
  • Creative writing
  • Document management
  • Excellent communication
  • Inventory management
  • Telephone etiquette
  • Customer service
  • Time management
  • Cash handling
  • Organization and cleaning
  • Digital and physical art
  • Proficiency with Microsoft Office applications

Timeline

Front Desk

A CoLab Salon
11.2023 - Current

Hostess

Ethos Vegan Kitchen
04.2023 - 09.2023

Retail Assistant

Shirl Clark Collection
05.2018 - 03.2020

Hospitality Management -

University of Central Florida, Rosen College of Hospitality

Similar Profiles

CREATE PROFILE
Alexa Emch