Motivated shift leader with a strong background in team building and staff development. Skilled in time management and conflict resolution, ensuring efficient operations and high customer satisfaction. Ready to contribute to a positive team culture.
Overview
2
2
years of professional experience
Work History
Shift Leader
Tropical Smoothie
Cary, North Carolina
03.2024 - 03.2026
Oversaw daily operations during shifts to ensure seamless service delivery.
Trained new team members on smoothie preparation and customer service to enhance customer experience.
Handled customer inquiries and resolved issues to enhance satisfaction levels.
Managed cleaning of dining areas, restrooms, kitchen equipment, and floors to uphold safety and sanitation standards.