Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexa Morales

Raleigh,NC

Summary

Motivated shift leader with a strong background in team building and staff development. Skilled in time management and conflict resolution, ensuring efficient operations and high customer satisfaction. Ready to contribute to a positive team culture.

Overview

2
2
years of professional experience

Work History

Shift Leader

Tropical Smoothie
Cary, North Carolina
03.2024 - 03.2026
  • Oversaw daily operations during shifts to ensure seamless service delivery.
  • Trained new team members on smoothie preparation and customer service to enhance customer experience.
  • Handled customer inquiries and resolved issues to enhance satisfaction levels.
  • Managed cleaning of dining areas, restrooms, kitchen equipment, and floors to uphold safety and sanitation standards.

Education

High School Diploma -

Penn Foster Career School
Raleigh, NC
03-2026

Skills

  • Customer service
  • Customer communication
  • Employee training
  • Staff development
  • Team building
  • Conflict resolution
  • Adaptive scheduling
  • Time management
  • Task prioritization
  • Positive attitude

Languages

Spanish
Professional

Timeline

Shift Leader

Tropical Smoothie
03.2024 - 03.2026

High School Diploma -

Penn Foster Career School
Alexa Morales