Alexander Franzoni
Lucas Ford
Port Jefferson,NY
12
years of professional experience
Organized Sales Consultant experienced in managing multiple priorities in fast-paced environments. Achieved revenue growth through strategic client relationships and effective sales techniques, consistently exceeding sales targets while enhancing customer satisfaction. Focused on delivering tailored solutions by leveraging deep product knowledge and strong negotiation skills to meet diverse client needs.
Work History
Sales Consultant
1 Year 3 Months- Advised customers on Ford lineup, matching needs with vehicle features, pricing, and financing options.
- Conducted test drives and product presentations to build confidence and support purchase decisions.
- Managed sales pipeline in CRM, tracking leads, follow-ups, and customer communication.
- Negotiated trade-in values and deal terms while maintaining compliance with dealership procedures.
- Collaborated with finance and service teams to streamline delivery and post-sale handoffs.
- Maintained strong product knowledge across trims, incentives, warranties, and available inventory.
- Resolved customer concerns promptly, preserving satisfaction and supporting repeat business.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Responded to telephone and in-person requests for information.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
Retail Sales Associate
1 Year 3 Months- Guided customers through showroom selections, matching product needs with room solutions and styles.
- Supported order pickup coordination, ensuring items were prepared, verified, and handed off correctly.
- Resolved customer concerns calmly, providing practical solutions that protected service quality and satisfaction.
- Trained new associates on store procedures, product knowledge, and customer service expectations.
- Greeted customers and helped with product questions, selections, and purchases.
- Advised on product features, materials, and care instructions to support confident purchase decisions.
- Processed transactions accurately using point-of-sale systems, returns, and exchanges with minimal delay.
- Maintained stocked sales areas by replenishing merchandise, organizing displays, and checking inventory accuracy.
- Collaborated with cross-functional teams to improve floor readiness, sales flow, and merchandising consistency.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Food Delivery Driver
4 Years 9 Months- Consistently met delivery times by utilizing GPS software to identify and navigate around traffic delays.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Delivered high volumes of orders while maintaining excellent customer service through prompt collection and delivery.
- Maintained detailed records of hours, mileage, and order-related activities using company app for accurate tracking.
Package Handler
3 Years 11 Months- Prepared pallets of boxes to streamline transportation between customer and storage locations.
- Alerted supervisors and coworkers to hazards and issues for timely resolutions.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Cleared jams and unblocked conveyor system to ensure consistent flow of goods.
- Assembled, sealed, and loaded packages into designated trucks.
Line Assembler
6 Months- Executed standard operating procedures to ensure consistent production quality.
- Prepared food according to standard recipes with requested changes for customer satisfaction.
- Packaged and stored food products following proper handling and preservation methods.
- Acquired knowledge of teammates' roles to provide effective backup support.
- Learned other teammates' work tasks to train as backup.
- Coordinated food preparation activities from chopping ingredients to plating for efficient service.
Education
Certificate of Completion - Foods, Nutrition, And Wellness Studies
Completed professional development in Foods, Nutrition, And Wellness Studies
High School Diploma
Skills
Product and service sales
Customer Service and Assistance
Persuasive communication
Relationship building
Sales strategy
Vehicle safety compliance
Technology integration
Client consultation
Market analysis
Delivery verification
Order fulfillment
Product promotion
Sales presentation
Product knowledge
Lifting and sorting
Quality assurance
Sales negotiation
Communication skills
Client relationship
Timeline
Sales Consultant
Lucas Ford
07.2025 - CurrentRead More
Retail Sales Associate
IKEA
04.2024 - 07.2025Read More
Food Delivery Driver
DoorDash
07.2019 - 04.2024Read More
Package Handler
Fed Ex Ground
07.2015 - 06.2019Read More
Line Assembler
Steak N Shake
11.2014 - 05.2015Read More
Fleming Island High School
High School Diploma
Read More
University of North Florida
Certificate of Completion from Foods, Nutrition, And Wellness Studies
Read More