Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Alexander Hernandez

Yakima,WA

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to team driven environment.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Office Manager

Mountain View Medical Clinic
04.2020 - Current
  • Successfully overseen daily operations, managed schedules, and ensured efficient workflow
  • Proficient in handling administrative tasks such as appointment scheduling, billing, and record-keeping.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Verified patient insurance coverage and collected required co-payments.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Directed 20-30 patients daily to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.

Medical Assistant Supervisor

Healthy Now Convenient Care
12.2017 - 04.2020
  • Assisted healthcare professionals with patient care, conducted preliminary assessments, took vital signs, and maintained medical records
  • Committed to maintaining patient-centric approach.
  • Collaborated with human resources to recruit, interview, hire, and onboard new medical assistant team members.
  • Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
  • Participated in continuous professional development opportunities as well as industry conferences or seminars to stay informed about current trends in medical assisting supervision practices.
  • Assisted in maintaining safe and clean work environment, adhering to infection control protocols and conducting regular safety audits.
  • Reduced wait times for patients by implementing efficient triage system for urgent cases.
  • Increased patient flow by optimizing medical assistant schedules and delegating tasks appropriately.
  • Assisted in developing policies and procedures that aligned with industry standards, ensuring consistent patient care across all areas of operation.
  • Oversaw daily operations, coordinating with physicians and other healthcare professionals to optimize patient care delivery.

Certified Medical Assistant

Central Washington Vascular Center
04.2013 - 09.2016
  • Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed 20-30 patients on clinical day to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Increased patient safety by meticulously following infection control protocols and maintaining sterile environment.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Prepared lab specimens for diagnostic evaluation.

Certified Medical Assistant

Advanced Podiatry
06.2007 - 04.2013
  • Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed high volume of patients between 40-50 to exam rooms, fielded questions, and prepared for physician examinations
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Implemented improvements in workflow processes that led to increased productivity amongst staff members.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Verified patient insurance coverage and collected required co-payments.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Prepared lab specimens for diagnostic evaluation.
  • Obtained client medical history, medication information, symptoms, and allergies.

Education

Certification of Medical Assisting - Allied Health, Medical Assisting

Cambridge Technical College
Bellevue, WA
06.2007

Skills

  • Leadership Experience
  • Communication and Interpersonal Skills
  • Customer Service Oriented
  • EMR Software( Cerner, Dr Chrono, Athena, Metinformatix)
  • Problem Solving and Adaptability
  • Knowledge of HIPPA and OSHA Regulations
  • Microsoft Office ( Excel, PowerPoint, Word)

Accomplishments

  • Recognized by Yakima Valley Memorial Hospital management for my work in coordinating and developing workflows for Yakima's first drive up COVID-19 testing site during the pandemic, which lead to seeing over 100 patients a day and giving our community a resource during uncertainty.

Certification

  • Certified Medical Assistant
  • CPR/BLS Certified

Timeline

Office Manager

Mountain View Medical Clinic
04.2020 - Current

Medical Assistant Supervisor

Healthy Now Convenient Care
12.2017 - 04.2020

Certified Medical Assistant

Central Washington Vascular Center
04.2013 - 09.2016

Certified Medical Assistant

Advanced Podiatry
06.2007 - 04.2013

Certification of Medical Assisting - Allied Health, Medical Assisting

Cambridge Technical College

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