ALEXANDER LLANES
REDONDO BEACH
Summary
Experienced front-end manager with a proven track record of delivering exceptional customer service and leading teams in fast-paced environments. Recognized for expertise in route optimization and ensuring safety compliance, resulting in efficient service delivery. Skilled in effective communication and meticulous attention to detail.
Overview
3
3
years of professional experience
Work History
DRIVER
ADA Pro
01.2023 - Current
- Optimize routes for timely pickups and drop offs, enhancing customer satisfaction and service reliability
- Ensure passenger safety and comfort, fostering strong client relationships
- Manage vehicle upkeep, complying with safety standards
- Handle luggage carefully, ensuring secure transport
- Arrive punctually to guarantee timely arrivals
FRONT END MANAGER
Grocery outlet
01.2022 - 01.2023
- Led front-end team to optimize checkouts, reducing wait times and enhancing customer experience
- Managed cash operations, inventory, and scheduling, ensuring high store presentation standards
- Collaborated with departments to improve service and team communication, fostering efficiency
- Mentored staff, creating a positive environment and maintaining consistent service quality
- Improved front-end processes, boosting customer satisfaction and operational efficiency
Dishwasher / Cook Prep
Bamboo Bistro Restaurant
01.2022 - 03.2022
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
Education
HIGH SCHOOL DIPLOMA -
South Bay adult school
Redondo beachSkills
- Customer Service
- Safety Compliance
- Conflict Resolution
- Route Optimization
- Inventory Management
- Team Leadership
- Communication Skills
- Adaptability
- Attention to Detail
- Time Management
- Problem Solving
- Leadership Development
- Relationship Building
- Customer Engagement
- Safety Awareness
Ethnicity
Hispanic
Personal Information
Date of Birth: 02/22/02
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
DRIVER
ADA Pro
01.2023 - Current
Dishwasher / Cook Prep
Bamboo Bistro Restaurant
01.2022 - 03.2022
FRONT END MANAGER
Grocery outlet
01.2022 - 01.2023
HIGH SCHOOL DIPLOMA -
South Bay adult school