Alexander Monson
Bemidji,MN
Summary
Proven leader with a track record of enhancing team productivity and safety at United States Navy. Skilled in staff training and health and safety, adept at fostering professional relationships and exceeding goals. Negotiated favorable terms with suppliers at Garden Grill & Pub, demonstrating exceptional team leadership and negotiation skills.
Overview
13
13
years of professional experience
Work History
Bar Manager
Garden Grill & Pub
Bemidji, MN
07.2020 - Current
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Concrete and Aggregate Dispatcher
Knife River Materials
03.2019 - 07.2020
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 10 fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
Aviation Structural Mechanic
United States Navy
05.2011 - 05.2016
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 10 fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
Education
Diploma -
Bemidji Senior High School
Bemidji, MNSkills
- Team Leadership
- Staff Training
- Health and safety
- Training and mentoring
Timeline
Bar Manager
Garden Grill & Pub
07.2020 - Current
Concrete and Aggregate Dispatcher
Knife River Materials
03.2019 - 07.2020
Aviation Structural Mechanic
United States Navy
05.2011 - 05.2016
Diploma -
Bemidji Senior High School