Ava Sanchez
At Peace by Defying Time Aesthetics
Keller,TX
1
Certification
5
years of professional experience
Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. A passion for delivering excellent customer service. Organized and flexible with proven performance in fast-paced, high stress environments. Continuing to further learn new tasks, creativity, and dealing with challenges that may arise.
Work History
Front Desk Receptionist
5 Months- Provided exceptional customer service, addressing guest inquiries and resolving concerns promptly.
- Prep the spa, run final cleaning checklists, make sure everything is ready for clients
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Coordinated appointments and maintained accurate booking records using property management software.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Supervisor
2 Years- Communicated with staff to address concerns and facilitate smooth operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Scheduled appointments, and ensured clients left satisfied.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Collaborated with other departments to coordinate workflow processes between teams.
- Achieved membership sales targets through strategic engagement with potential clients.
- Managed inventory supply and organized storage areas for optimal accessibility.
Front Desk Receptionist
2 Years 1 Month- Greeted and assisted visitors with friendly and professional service.
- Managed phone calls and directed inquiries to appropriate staff members.
- Maintained cleanliness and organization of the front desk area daily.
- Provided information about marina services and local attractions to guests and clients.
- Greeted customers warmly and made them feel welcome.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
Education
High School Diploma
- Healthcare
Skills
Appointment scheduling
Conflict resolution
Employee productivity monitoring
Team collaboration
Problem solving
Time management
Organizational skills
Meevo and Vagaro
Teamwork and collaboration
Reliability
Goal oriented
Team building
Customer service
Sales target achievement
Staff training
Attention to detail
Certification
- Drivers Licence
Relevant Coursework
- Medical Terminology (Completed in High School)
- Health Science Theory (Completed in High School)
References
References available upon request.
Education and Training
true,other,other
Timeline
Front Desk Receptionist
At Peace by Defying Time Aesthetics
01.2026 - 06.2026Read More
Supervisor
Massage Envy
10.2023 - 10.2025Read More
Front Desk Receptionist
Gruben's Resort & Marina
06.2021 - 07.2023Read More
Tarrant County College
from Healthcare
Read More
Keller High School
High School Diploma
Read More