Alexandra Gagnon
Kankakee,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Server
Denny's Restaurants Franchise Association
Bourbonnais, IL
07.2019 - 01.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier
Casey's General
Manteno, IL
02.2018 - 05.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Restaurant Hostess
Yolks And Berries
Bradley, IL
09.2020 - Current
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Collected information from arriving customers to seat groups or place them on waitlist.
Education
High School Diploma -
Bishop McNamara High School
Kankakee, IL05.2017
Skills
- Understanding Customer Needs
- Issue and Complaint Resolution
- Courteous with Strong Service Mindset
- Data Entry and Maintenance
- Building Customer Trust and Loyalty
- Calm and Professional Under Pressure
- Efficient and Detail-Oriented
- Answering Customer Questions
- Team-Oriented and Cooperative
- Excellent Attention to Detail
- Proactive Self-Starter
- Correcting Discrepancies
Timeline
Restaurant Hostess
Yolks And Berries
09.2020 - Current
Server
Denny's Restaurants Franchise Association
07.2019 - 01.2021
Cashier
Casey's General
02.2018 - 05.2019
High School Diploma -
Bishop McNamara High School