ALEXANDRA POPKES
Woodland
Summary
Highly motivated individual with a passion for excellent customer service. Possesses a strong work ethic and a team-player attitude. Well-versed in the hospitality and retail industries, with a focus on customer relations, problem-solving and multitasking. Committed to providing outstanding customer service and maintaining a clean, organized environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew member
CARL'S JR
05.2023 - Current
- Coordinated with other crew members to complete assigned tasks quickly and effectively.
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Maintained clean work front and lobby.
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
Sales Associate
PARTY CITY
06.2022 - 01.2023
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
- Engaged with guests to understand and anticipate customer service needs.
- Met merchandising standards by keeping store stocked and products faced.
Education
Associate in Arts (A.A.) - Pre dental hygiene Candidate
Lower Columbia Community
Longview, WA06.2026
High School Diploma - undefined
Woodland, WA06.2024
Skills
- Customer service
- Cash handling
- Multitasking skills
- Effective communication
- Customer engagement
- Phone handling
- Time management
- Team collaboration
- Cleaning and sanitizing
- Safe food handling
Certification
- Food Handlers Card
Timeline
Crew member
CARL'S JR
05.2023 - Current
Sales Associate
PARTY CITY
06.2022 - 01.2023
Associate in Arts (A.A.) - Pre dental hygiene Candidate
Lower Columbia Community
High School Diploma - undefined
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