Alexandra Theberge
Columbia,MO
Summary
Reliable individual known for strong work ethic and attention to detail in retail and healthcare environments. Committed to maintaining high standards of service and cleanliness, while effectively managing time and resolving customer inquiries.
Overview
8
8
years of professional experience
Work History
Cashier
Dollar Tree
06.2026 - Current
- Processed customer transactions efficiently and accurately using point-of-sale (POS) systems.
- Managed cash drawer, ensuring balanced registers at end of shifts.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Implemented promotional displays to enhance product visibility and sales opportunities.
- Collaborated with team members to streamline checkout processes during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
PRN/Housekeeper
University Hospital
04.2024 - 12.2025
- Maintained cleanliness and sanitation standards in patient rooms and public areas.
- Performed deep cleaning tasks using industry-standard equipment and materials.
- Monitored inventory levels of cleaning supplies, ensuring timely restocking as needed.
- Collaborated with nursing staff to prioritize cleaning schedules based on patient needs.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Assistant
Midway Storage LLC
09.2018 - 06.2021
- Cleared out vacant storage units.
- Locked, and unlocked units with overdue accounts
- Addressed customer calls and provided solutions when needed
- customer service
- fulfilling customer demands and expectations
- guiding customers in decision-making
- interacting with dissatisfied customers and deescalating the issue
Education
GED -
HISET
Columbia MissouriSkills
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Customer relations
- Product restocking
- Conflict resolution
- Cash drawer balancing
- POS system operations
- Retail merchandising
- Basic math
- Mopping and sweeping
- Cleaning bathrooms
- Cleaning techniques
- Bed making proficiency
- Residential cleaning
- Hospitality background
- Customer service-focused
- Verbal and written communication
- Relationship building
- Problem-solving
- Schedule and calendar management
- Meeting scheduling
Timeline
Cashier
Dollar Tree
06.2026 - Current
PRN/Housekeeper
University Hospital
04.2024 - 12.2025
Assistant
Midway Storage LLC
09.2018 - 06.2021
GED -
HISET