Alexandria Contreras
Bryan,TX
Summary
Dynamic professional with a proven track record in customer service expertise and clerical support, demonstrated at Casa Del Sol Apartments and other notable companies. Excelled in prospecting clients and managing complex tasks, significantly enhancing tenant satisfaction and operational efficiency. Skilled in money handling and maintaining a positive, professional demeanor under pressure.
Overview
7
7
years of professional experience
Work History
Apartment Leasing Agent
Casa Del Sol Apartments
College Station, TX
07.2024 - Current
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Negotiated lease terms with tenants and collected security deposits.
- Greeted prospective tenants, answered questions and provided tours of available units.
- Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
BDC Service Representative
Lithia Chrysler Dodge Jeep Ram FIAT of Bryan
Bryan, TX
01.2023 - 06.2024
- Processed payments and invoices according to established procedures.
- Resolved customer complaints and issues in an efficient manner.
- Assisted customers with scheduling appointments for service, maintenance, repairs, and other needs.
- Updated customer information in the database accurately.
Receptionist
Sport Clips
College Station, TX
12.2018 - 12.2022
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Directed visitors to the appropriate personnel and answered a large number of calls and emails daily.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
Cashier
Charlotte Russe, Inc
College Station, TX
09.2017 - 12.2018
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Balanced daily transactions on a computerized point-of-sale system.
- Learned roles of other departments to provide coverage and keep store operational.
Education
High school diploma -
James Earl Rudder High School
Bryan, TXSkills
- Prospecting clients
- Telephone and email etiquette
- Customer service expertise
- Clerical support
- Positive and professional
- Money handling
Languages
English, Expert
Timeline
Apartment Leasing Agent
Casa Del Sol Apartments
07.2024 - Current
BDC Service Representative
Lithia Chrysler Dodge Jeep Ram FIAT of Bryan
01.2023 - 06.2024
Receptionist
Sport Clips
12.2018 - 12.2022
Cashier
Charlotte Russe, Inc
09.2017 - 12.2018
High school diploma -
James Earl Rudder High School