Alexcia Davis
Kansas City,MO
Summary
Results-driven Property Manager with a strong background in property management, customer service, and staff management. Expertise in payment collection and operational excellence, ensuring efficient management of multiple properties.
Overview
12
12
years of professional experience
Work History
Property Manager
Own Business
05.2022 - Current
- Coordinated property maintenance and repairs, optimizing service efficiency.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Implemented leasing strategies to enhance occupancy rates.
- Developed budgets and forecasts to maintain financial stability of properties.
- Followed up on delinquent tenants and coordinated collection procedures.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Seasonal Stocker
Target
Overland Park, KS
09.2025 - 02.2026
- Assisted in restocking shelves to maintain product availability and presentation.
- Operated stock handling equipment to efficiently move inventory throughout the store.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Monitored inventory levels and reported discrepancies to management for timely resolution.
- Answered customer questions and provided detailed product information.
Store Manager
Rue 21
Kansas City, MO
01.2021 - 06.2024
- Led daily operations to ensure efficient store performance and customer satisfaction.
- Developed and implemented sales strategies to drive revenue growth and enhance customer engagement.
- Oversaw visual merchandising standards, ensuring alignment with brand guidelines and seasonal promotions.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Analyzed sales data to identify trends, optimize inventory management, and improve merchandising displays.
- Managed scheduling and staffing levels to meet business demands while controlling labor costs effectively.
Sales Lead
Kohl's
Leawood, KS
04.2017 - 03.2020
- Led sales team to exceed performance targets through strategic planning and execution.
- Trained and mentored new team members on product knowledge and customer service excellence.
- Analyzed sales trends to identify opportunities for improvement and implement effective strategies.
- Fostered strong customer relationships, enhancing loyalty and repeat business through exceptional service.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Drove customer retention rates up, establishing robust loyalty program.
Department Manager
Macy's
Leawood, KS
05.2014 - 03.2017
- Led daily operations, ensuring adherence to company standards and policies.
- Managed team performance, facilitating training sessions to enhance employee skills.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Developed and implemented visual merchandising strategies to optimize product presentation.
- Fostered a positive work environment through effective communication and team-building initiatives.
Education
No Degree - Business Management
University of Phoenix
Certificate - Cosmetology
LaBaron Hairdressing Academy
Overland Park, KS06-2016
High School Diploma -
Center Senior High School
Kansas City, MO05-2014
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Customer service
- Staff management
- Customer engagement
- Retail management
Timeline
Seasonal Stocker
Target
09.2025 - 02.2026
Property Manager
Own Business
05.2022 - Current
Store Manager
Rue 21
01.2021 - 06.2024
Sales Lead
Kohl's
04.2017 - 03.2020
Department Manager
Macy's
05.2014 - 03.2017
No Degree - Business Management
University of Phoenix
Certificate - Cosmetology
LaBaron Hairdressing Academy
High School Diploma -
Center Senior High School