Alexcia Houston
Murfreesboro,TN
Summary
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files.
Overview
7
7
years of professional experience
Work History
Medical Receptionist
Gateway Urgent Care
Murfreesboro, TN
05.2022 - Current
- Greeting visitors at front desk welcoming them and approaching them and directing
- Receiving and sorting daily mail answering and forwarding incoming calls
- Sending out company wide emails for important events
- Performing other clerical duties faxing photocopying
- Assisting other administrative staff with overflow work, including word processing, data entry and research.
Medical Receptionist
Creekside center rehabilitation and healing
Madison, TN
11.2021 - 05.2022
- Greeting visitors at front desk welcoming them and approaching them and directing
- Receiving and sorting daily mail answering and forwarding incoming calls
- Sending out company wide emails for important events
- Performing other clerical duties faxing photocopying
- Assisting other administrative staff with overflow work, including word processing, data entry and research.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Conducted patient intake interviews, recording and documenting relevant information.
Receptionist
MetLife
08.2019 - 08.2020
- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
- Answering screening and forwarding incoming phone calls
- Receiving and sorting daily mail
- Send out company wide emails regarding important announcements
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g
- Pens, forms andbrochures)
- Provide basic and accurate information in-person and via phone/email
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Receptionist/Administrative Assistant
Kentucky University
10.2018 - 07.2019
- Directs visitors by maintaining employee and department directories
- Maintains security by following procedures, monitoring logbook, and issuing visitor badges
- Handleincoming calls and operate a switchboard
- Western
- Maintains security and telecommunications system
- Informs visitors by answering or referring inquiries
- Assisting other administrative staff with overflow work, including word processing, data entry and research.
Cashier/Sales Associate
Little Caesars
04.2016 - 08.2018
- Take orders via telephone and online website
- Prepare all food orders in a timely manner
- Use cash register to process all card and cash transactions
- Provide great customer service
Education
Certificate - Central Sterlie Processing Tech
Tennessee College of Applied Technology
Murfreesboro, TN04.2023
High School Diploma -
Lavergne High School
La Vergne, TN05.2018
Skills
- Clerical Experience
- Multi-line Phone Systems
- Telecommunication
- Word Processing
- Microsoft Office
- Typing
- Customer Service
- Front Desk
- Administrative Experience
- Disinfection, inspection,assembly,preparation,sterilization and monitoring hospital areas with minimal guidance
- BLS Certified
- Clinical experience
- ST Thomas west
- February 2023- March 2023
- Supervisor Tom Slater
- Fully trained in decontamination and prep and packaging and loading sterilizer
Timeline
Medical Receptionist
Gateway Urgent Care
05.2022 - Current
Medical Receptionist
Creekside center rehabilitation and healing
11.2021 - 05.2022
Receptionist
MetLife
08.2019 - 08.2020
Receptionist/Administrative Assistant
Kentucky University
10.2018 - 07.2019
Cashier/Sales Associate
Little Caesars
04.2016 - 08.2018
Certificate - Central Sterlie Processing Tech
Tennessee College of Applied Technology
High School Diploma -
Lavergne High School
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