Alex G Tapia Aguilera
Oxnard,CA
Summary
Dynamic and dedicated with experience at McDonald's, with experience in customer service and teamwork. Proven ability to manage high-pressure situations while maintaining food safety and quality. Recognized for training new staff and enhancing kitchen efficiency, demonstrating strong multitasking and problem-solving skills to drive customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Little Caesars Pizza
Oxnard, CA
10.2024 - Current
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Stocked shelves to organize aisles in assigned department.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Fostered positive team environment by assisting coworkers during rush periods.
- Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Crew Member Cook
McDonald's
Port Hueneme, CA
06.2023 - 01.2025
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Prepared food items according to recipe to drive quality and consistency.
- Managed multiple tasks simultaneously, prioritizing responsibilities to ensure all aspects of the kitchen and service areas functioned smoothly.
- Trained new crew members on proper cooking techniques, food safety practices, and company policies.
- Improved customer satisfaction by efficiently preparing and serving food orders in a timely manner.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Trained and assisted new kitchen staff members.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Communicated with management on food inventory stock to request order placement.
- Scrubbed grill on customer request due to food allergies to clean food residue and avoid issues with allergens.
- Suggested actionable improvements to streamline training procedures.
Education
High School Diploma - Engineering
Oxnard College
Oxnard, CASkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Cleaning
- Attention to detail
- Self-discipline
- Integrity and honesty
- Basic math
- Leadership qualities
- Heavy lifting
- Store opening and closing
- Resilience and persistence
Certification
- Beginning TV Studio Production
- Beginning Single Camera
Languages
Spanish
Native or Bilingual
Japanese
Elementary
English
Native or Bilingual
Timeline
Crew Member
Little Caesars Pizza
10.2024 - Current
Crew Member Cook
McDonald's
06.2023 - 01.2025
High School Diploma - Engineering
Oxnard College