Alex Nubes
Chicago ,IL
Summary
Encouraging manager and strategic problem-solver with talents for team building, leading and motivating, as well as excellent public relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
District Manager
Starbucks
06.2022 - Current
- Developed district & area -level Fiscal Year strategies to achieve financial, operational, and portfolio goals while delivering the Starbucks Experience.
- Innovated area level calibration of retail manager training validation to support strong pipeline.
- Supported expansion of market and New Store Openings in the Chicago Market.
- Collaborated with cross-functional teams to close operational brand gaps, strengthen partner safety, and cultivate strong civic relationship with public officials.
- Acted as an ambassador for Inclusion & Diversity through the engagement of partner networks focused on development, and community engagement.
District Manager TLA
Starbucks Coffee Company
11.2021 - 06.2022
- Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
- Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales, amidst COVID19 pandemic.
- Focused on leading change, building talent plans and pipeline, capturing trends and puts plans in place to improve performance of portfolio
- Developed and lead 14 multi-dimensional leaders who demonstrate learning agility while leading through complexity using Our Mission & Values.
Store Manager
Starbucks
10.2018 - 11.2021
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs. Achieving a sales increase of at least 15%, reduced hourly turnover from 120% to 40%
- Reviewed performance data to monitor and measure productivity, goal progress and create plan to mitigate gaps.
- Upheld and communicated store programs and standards to 55 employees for optimal quality, freshness, safety and cleanliness.
- Promoted peer collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Coordinated ongoing training and personal development workshops for partners.
Barista - Shift Supervisor
Starbucks
10.2014 - 10.2018
Education
High School Diploma -
Valhalla High School
El Cajon, CA06.2011
Skills
- Strategic Planning
- Business Leadership & Communication
- Ability to foster inclusive environments, maximize strengths and drives innovation
- Performance Assessment & Development
- Market Expansion
- Problem Anticipation and Resolution
- Originality and Creativity (Hora Del Cafe Artwork)
- Data Analysis & Timely Implementation
- Public Relations Support
- Root Cause Analysis
Languages
English
Spanish
Accomplishments
- Supported an array of store models, and portfolios across country for the past 9 years in two high visible markets. Southern California & Chicago.
- Acted as a brand consultant for the re-opening of Licensed Operated store, and supported Area peer to accomplish the same.
- Completed FY23 Starbucks Inclusion & Diversity Mentor/Mentee program.
- Awarded FY21 Q3 Manager of the Quarter
- Awarder FY21 Store Manager of the Year - Region 5
- Nominated for DMOQ Q4FY23
Timeline
District Manager
Starbucks
06.2022 - Current
District Manager TLA
Starbucks Coffee Company
11.2021 - 06.2022
Store Manager
Starbucks
10.2018 - 11.2021
Barista - Shift Supervisor
Starbucks
10.2014 - 10.2018
High School Diploma -
Valhalla High School