Alexis Castillo

Dynamic and detail-oriented professional with extensive experience in customer service at Trellis Spa. Proven ability to enhance guest experiences through effective communication and problem resolution. Skilled in payment processing and adept at managing schedules, ensuring a seamless operation while maintaining a welcoming environment. Committed to delivering exceptional service and fostering client satisfaction.

Guest Services professional with background in delivering exceptional customer experiences in hospitality environments. Skilled in problem-solving, conflict resolution, and maintaining customer satisfaction. Known for strong team collaboration, adaptability, and consistently achieving results. Proficient in handling guest inquiries, managing reservations, and ensuring smooth operations. Reliable, flexible, and focused on enhancing guest services and operational efficiency.