Manager in Training
4 R Family
09.2023 - Current
- Enhanced team performance by implementing effective training strategies and management techniques.
- Streamlined operations for increased efficiency, focusing on process improvements and workflow optimizations.
- Reduced employee turnover rates with comprehensive onboarding programs and ongoing professional development opportunities.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Fostered a collaborative work environment by encouraging open communication among team members and promoting teamwork initiatives.
- Coordinated staffing schedules to ensure optimal coverage during peak hours without sacrificing employee satisfaction or work-life balance considerations.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Oversaw activities of 5-person team completing a wide array of tasks, disciplining and motivating employees to maximize performance.