Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in daily operations and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
8
8
years of professional experience
Work History
Crew Member
Osmose Utility Service
Atlanta, GA
05.2025 - 05.2026
Led training sessions for new crew members on safety protocols and equipment usage to promote workplace safety and efficiency.
Supported Foreman in inspecting, treating, and restoring utility poles to ensure compliance and safety standards.
Utilized special equipment to excavate ground material around utility poles.
Applied wood preservatives to ground line area of poles to extend lifespan and prevent deterioration.
Department Manager
Fox Valley Technical College
Appleton, WI
09.2021 - 09.2023
Managed daily operations of Diversity & Inclusion service Department, directing personnel and overseeing budgeting, planning, organizing, and scheduling to enhance departmental effectiveness.
Collaborated with leadership to proactively address changing customer needs and community workforce concerns, ensuring alignment with departmental goals.
Cultivated relationships with students, staff, and community partners, facilitating successful project completion and fostering collaboration.
Retention Manager
Fox Valley Technical College
Appleton, WI
04.2018 - 09.2021
Developed and implemented effective student and staff engagement strategies/activities to foster a positive learning/work environment.
Organized team-building activities and celebratory events to enhance engagement and foster community among students and staff.
Resolved student and staff issues, ensuring compliance with company policy and legal guidelines to maintain a supportive environment.
Education
Master of Science (M.S.) - Organizational Leadership & Development
Lakeland University
Plymouth, WI
05-2022
Bachelor of Science (B.S.) - Accounting and Information Systems
Lakeland University
Plymouth, WI
05-2020
Skills
Customer service
Team collaboration
Verbal communication
Attention to detail
Multitasking
Problem solving
GPS navigation
Timeline
Crew Member
Osmose Utility Service
05.2025 - 05.2026
Department Manager
Fox Valley Technical College
09.2021 - 09.2023
Retention Manager
Fox Valley Technical College
04.2018 - 09.2021
Master of Science (M.S.) - Organizational Leadership & Development
Lakeland University
Bachelor of Science (B.S.) - Accounting and Information Systems