Alexis Martinez
Los Osos,California
Summary
completing my externship at Sierra Vista was a great experience for me, I was thrown into unfamiliar territory working at a hospital, and in return I was able to learn a lot from all Phlebotomist, and see the ins and outs of phlebotomy, I am really excited to have the opportunity to apply for your Lab assisting opening, I have a background as a server, a front desk receptionist, and camp counselor, with those I feel like I bring a wealth of interpersonal and communication skills essential for establishing a comforting environment as a Phlebotomist. My experience in customer-facing roles has honed my attention to detail and adaptability, making me well-suited to provide precise and compassionate care to patients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Rose's Bar & Grill
05.2021 - Current
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Checked guests' identification before serving alcoholic beverages.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
Front Desk
Bay Auto & Tire
01.2019 - 07.2021
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Collected payments, processed transactions and updated relevant records.
- Scheduled, coordinated and confirmed appointments and meetings.
Kids Camp Counselor
City Of Morro Bay Recreational Dept.
06.2018 - 08.2020
- Ordered and maintained all recreational equipment.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Prepared reports for management regarding status and progress of recreational activities.
- Led groups of children safely through variety of camp activities.
- Worked with children of varying age, interest, skill, and developmental levels.
- Documented activities, injuries and accidents to inform parents and maintain consistent records.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Youth Sports Referee
Morro Bay Recreational Dept.
10.2017 - 09.2019
- Communicated and enforced league and game rules.
- Trained and evaluated new referees to impart understanding of rules, regulations and standards.
- Navigated difficult situations using effective communication and explanation of game rules.
- Enforced rules and regulations during games to facilitate safe and fair play.
- Communicated with fans, coaches, players, and other umpires.
- Officiated games according to set rules and with fairness and respect to participants and spectators.
Education
Associate of Science - Nursing
Cuesta College
San Luis Obispo, CA06.2027
Certification - Phlebotomy
Cuesta College
San Luis Obispo, CA12.2023
High School Diploma -
Morro Bay High School
Morro Bay, CA06.2022
Skills
- Data Entry
- Customer Service
- Listening Skills
- Complex Problem-Solving
- Team Collaboration
- Conflict Management
- Stress Tolerance
- Decision-Making Skills
- Emergency Response
Certification
- ABC Alcohol Certified
- Food Handlers Certified
- BLS CPR Certified
Timeline
Server
Rose's Bar & Grill
05.2021 - Current
Front Desk
Bay Auto & Tire
01.2019 - 07.2021
Kids Camp Counselor
City Of Morro Bay Recreational Dept.
06.2018 - 08.2020
Youth Sports Referee
Morro Bay Recreational Dept.
10.2017 - 09.2019
Associate of Science - Nursing
Cuesta College
Certification - Phlebotomy
Cuesta College
High School Diploma -
Morro Bay High School
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