Summary
Overview
Work History
Education
Skills
History
Certification
Languages
Timeline
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Alexis Mittelstadt

Wilton,ME

Summary

Dedicated former Division I basketball player with a strong sense of discipline and an exceptional work ethic. Possesses excellent time management and interpersonal skills. Results-driven individual with a track record of success in both academic and professional settings. A motivated learner who has gained valuable insights from diverse experiences in work, travel, education, and sports. Proficient in a second language, demonstrating high-level communication skills and adaptability in new environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

State Farm Insurance Inc
06.2021 - 08.2024
  • Handled payment processing and provided customers with receipts and proper bills and change
  • Received incoming calls and coordinated with staff to fulfill customer requests
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process. Then directed customer to appropriate personnel.
  • Explained policies and procedures to visitors
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages
  • Completed basic bookkeeping and document filing
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Data Input Specialist

Lignum Support
01.2021 - 08.2024
  • Streamlined data entry processes for increased efficiency and reduced errors.
  • Contributed to the development of an updated data management system, optimizing usability and functionality.
  • Demonstrated exceptional attention to detail when entering complex datasets, resulting in increased reliability of information records.
  • Developed customized templates for efficient data input in various formats, streamlining workflow processes.
  • Verified data files prior to entry to maintain high data accuracy.
  • Created spreadsheets for more efficient recordkeeping.

Education

Bachelor of Arts - International Affairs

University of Maine
Orono, ME
05-2024

High School Diploma -

Mount Blue High School
Farmington, ME
06.2020

Skills

  • Verbal and written communication
  • Listening skills
  • Conflict management/problem-solving skills
  • Team collaboration
  • Great work ethic
  • Disciplined
  • Confidence
  • Honesty/Loyalty

History

I began learning Spanish in high school. After graduating high school, Spanish became an integral part of my college academics, becoming my minor. In high school, I hosted exchange students from China. After hosting them at my home, they hosted me at theirs when I traveled to Beijing in 2017. I gave a tour of my former high school to students from Greece and educated them on both my school and town. I traveled to Ghana, Africa in 2019 where I taught English in a local school for three weeks. I gained both cultural exchange, and the experience of teaching my language in another country. Since I was six years old, I have been a part of a sports team. This carried through my college career, where I attended and played basketball at a division 1 university. From this, I have learned the importance of loyalty, trust, hard-work, grit, and growing through adversity. 

Certification

Completed an oral proficiency interview through the ACTFL, where I received a certificate in Spanish, scoring at the Intermediate Mid level.

Languages

Spanish
Professional Working

Timeline

Front Desk Receptionist

State Farm Insurance Inc
06.2021 - 08.2024

Data Input Specialist

Lignum Support
01.2021 - 08.2024

High School Diploma -

Mount Blue High School

Completed an oral proficiency interview through the ACTFL, where I received a certificate in Spanish, scoring at the Intermediate Mid level.

Bachelor of Arts - International Affairs

University of Maine
Alexis Mittelstadt