Alexis Ramis
Ogden,Utah
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
Treeo Senior Living
09.2020 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and drives for residents.
- Resolved resident issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
Certified Nursing Assistant
Pineview Assisted Living
04.2020 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Documented patient information and care activities in electronic health record.
Certified Nursing Assistant
Deerpath Of Huntley
02.2016 - 03.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Assisted residents with medication reminders.
Education
No Degree - Marketing
Kishwaukee College
Malta, ILCurrently Enrolled - Busniess Administration
Salt Lake Community College
Salt Lake City, UT01.2024
High School Diploma -
Genoa-Kingston High School
Genoa, IL05.2010
Skills
- Researching Skills
- Verbal and Written Communication
- Listening Skills
- Front Desk Reservations
- Time Management
- Answer Telephone Calls
- Scheduling Appointments
- Training Skills
Timeline
Front Desk Receptionist
Treeo Senior Living
09.2020 - Current
Certified Nursing Assistant
Pineview Assisted Living
04.2020 - Current
Certified Nursing Assistant
Deerpath Of Huntley
02.2016 - 03.2020
No Degree - Marketing
Kishwaukee College
Currently Enrolled - Busniess Administration
Salt Lake Community College
High School Diploma -
Genoa-Kingston High School
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