Alexis Vasquez
Mission
Summary
Reliable people-person with positive and well-organized nature, offering suggestions and using traditional and computer based systems. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Also able to work fast pace, under pressure and multi task.
Overview
7
7
years of professional experience
Work History
Medical Receptionist
Family Health Center, Inc./ASAS Health
Mission
04.2024 - Current
- Greeted patients and managed front desk operations at Family Health Center.
- Scheduled appointments and coordinated patient follow-ups effectively.
- Communicated with healthcare providers regarding patient needs and inquiries.
- Assisted patients with insurance verification and billing processes.
- Ensured a clean and welcoming reception area for all visitors.
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Verified insurance coverage for appointments and collected co-payments as required.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Took messages from patients and promptly relayed to appropriate staff.
- Protected patients by observing strict HIPAA guidelines.
Front Desk Receptionist
Oasis Dermatology Group PLLC
McAllen
07.2023 - 04.2024
- As a front desk receptionist my duty is to answer phones and do my very best to provide information to patients.
- I would also handle scheduling, checking in/out the patients, creating charts, and taking payments.
- Being able to multiply task I also will help restock and clean up as needed.
Cashier/Customer Service
FLAMINGO BOWL
McAllen
08.2018 - 07.2023
- Trained new team members in cash register operation, stock procedures and customer service.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Helped customers find specific products, answered questions and offered advice.
- Worked closely with front-end staff to assist customers.
- Helped customers find specific products, answered questions and offered product advice.
- Accepted cash and credit card payments, issued receipts and provided change.
- Resolved customer complaints and escalated worsening concerns for remediation.
- Wiped down counters to maintain cleanliness.
- Worked all hours of day and night.
- Discounted purchases by scanning and redeeming coupons.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Some College - Kinesiology
South Texas Community College
McAllen, TXHigh school diploma -
Mission Veterans Memorial High School
McAllen, TXSkills
- Cashiering
- Cleaning Experience
- Cash Handling
- Staff training
- Customer service
- Phone etiquette
- Appointment scheduling
- Time Management
- Front Desk
- Organizational Skills
- Computer Skills
- Problem solving
- Team collaboration
- Time management
- Payment collection
- Insurance verification
- Customer relationship management
- Insurance verifications
- Adaptability and flexibility
Timeline
Medical Receptionist
Family Health Center, Inc./ASAS Health
04.2024 - Current
Front Desk Receptionist
Oasis Dermatology Group PLLC
07.2023 - 04.2024
Cashier/Customer Service
FLAMINGO BOWL
08.2018 - 07.2023
Some College - Kinesiology
South Texas Community College
High school diploma -
Mission Veterans Memorial High School