Alexis Viracola
Greenville,NC
Overview
3
3
years of professional experience
Work History
Assistant General Manager
The Scion Group LLC
Greenville , NC
02.2022 - Current
- Handled evictions when necessary; prepared documents for court proceedings if needed.
- Conducted market research to identify potential tenants and rental rates.
- Maintained accurate financial records related to rental income and security deposits.
- Resolved tenant complaints in a timely manner to maintain positive relationships.
- Created leasing contracts, collected rent payments, and maintained tenant records.
- Provided customer service support to ensure satisfaction throughout the tenancy period.
- Monitored competitors' prices and amenities; updated pricing accordingly to remain competitive.
- Performed regular site visits to check on conditions of the premises.
- Established policies for late fees, pet ownership, smoking regulations.
- Coordinated move-in and move-out procedures including inspections and cleaning services.
- Organized promotional activities such as open houses or special events to attract new renters.
- Ensured that all paperwork was completed correctly prior to signing leases.
- Reviewed applications from prospective tenants; conducted background checks and credit history reviews.
- Developed strategies to increase occupancy levels through effective marketing campaigns.
Experienced Team Member
Cardinal Group Management
Greenville, NC
03.2021 - 02.2022
- Inspected vacant units and ensured they were ready for showings.
- Conducted property tours for prospective residents, generated new leads, and processed rental applications.
- Implemented social media campaigns across multiple channels.
Education
Current - Business Administration And Management
East Carolina University
Greenville, NC12-2024
Skills
- Employee Relations
- Training and development skill
- Workflow Coordination
- Business operations knowledge
- MS Word, Excel, and Outlook
Accomplishments
- Awarded the "KEEP IT 100" fully occupied leasing award for First Street Place
- Awarded the "Road Runner" fully occupied leasing award for First Street Place
- Awarded a "My House Coin" for creating training material used company wide for our leasing agents
Timeline
Assistant General Manager
The Scion Group LLC
02.2022 - Current
Experienced Team Member
Cardinal Group Management
03.2021 - 02.2022
Current - Business Administration And Management
East Carolina University