Alexis Young
Columbus,OH
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Caregivers
09.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Dispatch Supervisor
LaserShip
08.2020 - 11.2022
- Directed dispatching, routing, and tracking of 50 fleet vehicles.
- Supervised team of 20 employees and provided training focused on maximizing overall performance.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
- Determined number of man hours required to complete assignments after reviewing scope of each project.
- Evaluated and adjusted over multiple routes based on daily needs, available workers, traffic hazards, and weather conditions.
Workers' Compensation Coordinator
York Risk Services
09.2018 - 07.2020
- Developed and maintained comprehensive job evaluation system for equitable compensation.
- Guided managers and supervisors on methods for conducting accurate job evaluations.
- Conducted wage and salary surveys to build competitive compensation plans.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
Education
High School Diploma -
Independence High School
Columbus, OH06.2014
Skills
- Records Management Systems
- Workers' Compensation Knowledge
- Data Entry Documentation
- Taking Messages
- Back Office Operations
- Labor Relations
- Employee Training
- Customer Service
Timeline
Administrative Assistant
Caregivers
09.2023 - Current
Dispatch Supervisor
LaserShip
08.2020 - 11.2022
Workers' Compensation Coordinator
York Risk Services
09.2018 - 07.2020
High School Diploma -
Independence High School