Alexzandria Loveland
Ramsey,MN
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
9
9
years of professional experience
Work History
Server
Broadway Pizza
09.2021 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
TGI Fridays
09.2018 - 02.2022
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Server
Running Aces
04.2016 - 08.2018
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Education
High School Diploma -
Anoka High School
Anoka, MN05-2010
Skills
- Daily specials memorization
- Team member support
- Table resetting
- Server training
- Customer service
- Point-of-sale system
- Safe food handling
- Dining area maintenance
- Multitasking and organization
- Effective customer upselling
Timeline
Server
Broadway Pizza
09.2021 - Current
Server
TGI Fridays
09.2018 - 02.2022
Server
Running Aces
04.2016 - 08.2018
High School Diploma -
Anoka High School
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