Aleyah Lewis
Florence,KY
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
7
7
years of professional experience
Work History
Store Manager
White House Black Market
Erlanger, Kentucky
09.2023 - Current
- Oversee all aspects of store operations, including staffing, training, scheduling, and daily business functions.
- Plan and execute brand-standard floorsets and product refreshes, ensuring alignment with corporate visual guidelines.
- Recruit, hire, and onboard top talent to maintain a fully staffed and customer-focused team.
- Develop and implement training plans to promote associate growth and retention.
- Lead customer outreach initiatives and maintain a high level of service and clienteling.
Full-Time Operations & Visual Manager
Forever 21
Cincinnati, Ohio
08.2022 - 08.2023
- Managed back-of-house operations including hiring, training, and building staff schedules.
- Led all visual merchandising for the men’s department, including planning and executing seasonal floorsets and product refreshes.
- Supported operational efficiency and maintained brand presentation standards across the store.
- Collaborated with store leadership to drive team performance and meet sales goals.
Full-Time Assistant Store Manager
Rue21
Florence, Kentucky
11.2020 - 08.2022
- Supervised the accessories department and acted as Manager on Duty.
- Led both men's and women's departments at different times, managing visual merchandising and floor organization.
- Played an active role in recruitment and networking efforts to strengthen store staffing.
- Promoted product features and benefits to drive sales performance.
Part time assistant manager
Rue21
Florence, Kentucky
09.2020 - 11.2020
- Supervised the accessories department and acted as Manager on Duty.
- Led both men's and women's departments at different times, managing visual merchandising and floor organization.
- Played an active role in recruitment and networking efforts to strengthen store staffing.
- Promoted product features and benefits to drive sales performance.
Sales Associate
Rue21
Florence, Kentucky
07.2019 - 09.2020
- Delivered exceptional customer service at the register and sales floor.
- Maintained store cleanliness, merchandising, and inventory standards.
- Supported team goals by greeting and assisting customers in a high-traffic retail environment.
Education
High School Diploma -
Boone County High School
Florence05-2020
Skills
- Store operations
- Visual merchandising
- Staff training
- Customer outreach
- Recruitment strategies
- Sales forecasting
- Team collaboration
- Strategic planning
- Problem solving
- Effective communication
- Time management
- Project management
- Product merchandising
Timeline
Store Manager
White House Black Market
09.2023 - Current
Full-Time Operations & Visual Manager
Forever 21
08.2022 - 08.2023
Full-Time Assistant Store Manager
Rue21
11.2020 - 08.2022
Part time assistant manager
Rue21
09.2020 - 11.2020
Sales Associate
Rue21
07.2019 - 09.2020
High School Diploma -
Boone County High School