Aleyna Curry
Holdrege,NE
Summary
Patient Access Representative with extensive experience at CHI Good Samaritan Hospital, specializing in electronic health records and insurance verification. Recognized for outstanding customer service and strong patient relationship management. Proficient in appointment scheduling and payment processing, with a focus on confidentiality and operational efficiency.
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Overview
3
3
years of professional experience
Work History
Patient Access Representative
CHI Good Samaritan Hospital
Kearney, NE
01.2025 - Current
- Registered patient information in the electronic health record system.
- Assisted patients with appointment scheduling and registration processes.
- Verified insurance eligibility and benefits for incoming patients.
- Provided excellent customer service to patients and their families.
- Coordinated communication between patients and healthcare providers.
- Maintained confidentiality of patient records in accordance with HIPAA regulations.
- Collected co-pays and other payments from patients at time of service.
- Answered phones promptly in a professional manner.
Retail Sales Associate
Velocity Tan
Norfolk, Nebraska
03.2024 - 10.2024
- Assisted customers with product selection and inquiries.
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of sales floor and stockroom.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Greeted customers upon entering the store and provided assistance.
- Handled customer complaints in a professional manner.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Canine Caretaker
The Dogwood Pet Hotel And Day Spa
North Sioux City, South Dakota
01.2023 - 08.2023
- Collaborated successfully with various personalities and work styles.
- Assisted in capturing high-quality images for events and projects.
- Organized and maintained photography equipment and supplies effectively.
- Edited photos using industry-standard software for enhanced visual appeal.
- Researched and proposed creative concepts for upcoming photography assignments.
Education
High School Diploma -
Dakota Valley High School
North Sioux City, SD05-2023
Some College (No Degree) - Radiology Technology
Wayne State College
Wayne, NESome College (No Degree) - Radiology Technology
Central Community College
Kearney, NESkills
- Electronic health records
- Insurance verification
- Appointment scheduling
- Customer service
- Payment processing
- Customer relationship management
- Team collaboration
- Problem solving
- Organizational skills
- Attention to detail
- Multitasking and organization
References
References available upon request.
Timeline
Patient Access Representative
CHI Good Samaritan Hospital
01.2025 - Current
Retail Sales Associate
Velocity Tan
03.2024 - 10.2024
Canine Caretaker
The Dogwood Pet Hotel And Day Spa
01.2023 - 08.2023
High School Diploma -
Dakota Valley High School
Some College (No Degree) - Radiology Technology
Wayne State College
Some College (No Degree) - Radiology Technology
Central Community College
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