Aleysha Acevedo
Tampa
Summary
Dynamic and dedicated professional with experience at Wendy's Restaurant, excelling in customer service and food preparation. Proven ability to enhance guest satisfaction through effective communication and teamwork. Skilled in cash handling and point of sale systems, consistently maintaining a clean and welcoming environment while ensuring efficient drive-thru operations. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Crew Member
Wendy's Restaurant
Tampa
05.2023 - Current
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Informed customers about daily specials in an engaging manner.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Packed fast food products in approved containers, cups, and bags.
- Presented orders to guests within anticipated service times.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Answered phone calls promptly to provide accurate information about menu items or prices.
Education
High School Diploma -
Armwood High
Seffner, FL05-2025
Skills
- Customer service
- Food preparation
- Cash handling
- Point of sale systems
- Team collaboration
- Time management
- Drive-thru operations
- Positive company representation
Timeline
Crew Member
Wendy's Restaurant
05.2023 - Current
High School Diploma -
Armwood High
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