Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic
Alfred N. Hicks Jr
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Alfred N. Hicks Jr

GAINESVILLE,FL

Summary

Focused Yeomen(Administrator) with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.

Hardworking and passionate job seeker with strong organizational skills eager to secure Human Resource position. Ready to help team achieve company goals.

Dedicated Administrator with experience managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders and processing vouchers. Methodical and highly organized with good prioritization and planning abilities.

Organized and efficient Administrator supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service.

Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Reliable employee seeking Human Resource position. Offering excellent communication and good judgment.

Overview

23
23
years of professional experience

Work History

Administrative Manager

United States Navy, USN
Corpus Christi, TX
08.1999 - Current
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Assigned tasks and directed team of office clerks.
  • Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
  • Maintained CRM database with customer updates and report generation.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Delivered training for staff development, change management and materials, process and technical controls.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Developed and administered project budgets.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.

Education

No Degree - Criminal Justice

University of Phoenix
Tempe, AZ

High School Diploma -

Santa Fe High School
Alachua, FL
05.1999

Skills

  • Process Improvement
  • Team Collaboration
  • Schedule Management
  • Multitasking and Organization
  • Corrective Action Implementation
  • Critical Thinking
  • HR Support
  • Planning and Prioritization
  • Strategic Planning
  • Employee Coaching and Motivation
  • Verbal and Written Communication
  • Time Management
  • Active Listening
  • Overseeing Daily Activities

Accomplishments

  • Collaborated with team of 10 in the development of Complete office overhaul.
  • Documented and resolved pay issues which led to all employees being in timely manner.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.

Timeline

Administrative Manager

United States Navy, USN
08.1999 - Current

No Degree - Criminal Justice

University of Phoenix

High School Diploma -

Santa Fe High School