Ali Masood
Sugar Land,TX
Summary
Enthusiastic team player and avid learner seeking a challenging position in a reputable organization to enhance knowledge and skills. Goal is to contribute best efforts and efficiently utilize available resources to achieve corporate objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Insurance Agent
Found ever North America
06.2024 - 08.2024
- Assisted clients with auto insurance inquiries, claims, and billing issues
- Provided accurate quotes and processed policy changes efficiently
- Explained coverage options to ensure customer understanding
- Resolved concerns and facilitated communication between clients and the insurance company.
Retail Associate
Skechers
10.2022 - 01.2024
- Designed, produced, and marketed footwear and apparel, ensuring quality and brand integrity
- Innovated product designs and managed inventory
- Collaborated across departments to drive sales and enhance customer satisfaction.
Digital Personal Shopper
Walmart
11.2021 - 08.2022
- Provided personalized product recommendations based on customer preferences
- Efficiently located and gathered items for accurate order fulfillment
- Addressed customer inquiries and resolved issues promptly
- Maintained detailed product knowledge
- Enhanced customer satisfaction and ensured a seamless shopping experience.
Education
Bachelor of Science (Hons) Business Management, Business Strategy, Strategy and change management, Human resources management - Business And Management
University of Bedfordshire
Luton, UK02.2021
Skills
- Customer Service skills
- Team player
- Time management
- Conflict Management
- Adaptability
- Work Ethics
- Detail and Task oriented
- Strong Communication
- Critical Analysis
Certification
Personal lines insurance agent license
Accomplishments
- Group Leader for Business strategy and change management project where a business simulation had to be run and decisions had to be made accordingly so that a profit was achieved.
- Student high achiever recognition.
Timeline
Insurance Agent
Found ever North America
06.2024 - 08.2024
Retail Associate
Skechers
10.2022 - 01.2024
Digital Personal Shopper
Walmart
11.2021 - 08.2022
Bachelor of Science (Hons) Business Management, Business Strategy, Strategy and change management, Human resources management - Business And Management
University of Bedfordshire