Alia Bellon
West Valley City,UT
Summary
Highly skilled sales representative adept at juggling multiple tasks, meeting customer demands, and driving new sales. Known for fostering loyalty and cultivating long-term relationships with clients, consistently surpassing sales targets.
Overview
10
10
years of professional experience
Work History
Inside Sales Representative
Energy Management Corporation
08.2023 - 09.2024
- Managed friendly and professional customer interactions.
- Answered customers' questions regarding products, prices, and availability through inbound and outbound calls.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Received new orders, prepared documentation, and assigned personnel.
Relationship Banker/New Accounts Representative
Glacier Bank Inc.
02.2023 - 06.2023
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Keyed customer contact information and payment data into system carefully observing corporate confidentiality procedures.
- Interviewed customers to obtain information needed for opening new accounts or renting safe-deposit boxes.
Sales Floor Associate
Adam and Eve
01.2023 - 05.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
Front Desk Receptionist
The Grand America Hotel
05.2021 - 11.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Sold rooms to guest and sold room upgrades
- Answered customer telephone calls promptly and appropriately handled needs.
Barista
OHM Concessions Beans & Brews
09.2020 - 04.2021
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Controlled line and crowd with quick, efficient service during busy airport rushes.
- Night shift lead, help with customer complaints, maintained happiness with employees, restocked supplies, handled refunds, and trained new employees
Gallery Host
Hyatt Place Salt Lake City Airport
12.2019 - 03.2020
- Assisted guests with check-ins, account inquiries, and any additional services needed.
- Responded to incoming guests, telephone calls, and email inquiries with efficiency and professionalism.
- Operated POS system for restaurant.
Customer Service Agent
Olive & Cocoa
11.2019 - 12.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer account discrepancies and concerns.
- Responded to customer requests for products, services, and company information.
Hotel Housekeeper
Crystal Inn Hotel and Suites
07.2017 - 11.2018
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
Cashier
Dollar Tree
12.2016 - 03.2017
- Utilized POS system to handle customer cash and credit card transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Answered product questions using knowledge of sales and store promotions.
Shoe Sales Associate
Payless Shoe Source
03.2016 - 06.2016
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
Geek Squad Agent
Alorica
06.2015 - 03.2016
- Duties were to take inbound calls for Best Buy.
- Used diagnostic tools to identify hardware failures and connect them with technicians to repair/troubleshoot.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Cisco Agent
Convergys
01.2015 - 04.2015
- Inbound and outbound calls for business that where using Cisco products
- Transferred calls to correct engineers to fix their issues. conference called to engineers through system.
- Always kept call handle time and goals.
Education
High School Diploma -
Granger High School
West Valley City, UT01.2014
Skills
- Sales Development
- Product Sales
- Client Account Management
- Relationship Building
- Attention to Detail
- Customer Service
- Brand Awareness
- Data Entry
- Schedule Management
- Service Coordination
- Complaint resolution
Timeline
Inside Sales Representative
Energy Management Corporation
08.2023 - 09.2024
Relationship Banker/New Accounts Representative
Glacier Bank Inc.
02.2023 - 06.2023
Sales Floor Associate
Adam and Eve
01.2023 - 05.2023
Front Desk Receptionist
The Grand America Hotel
05.2021 - 11.2022
Barista
OHM Concessions Beans & Brews
09.2020 - 04.2021
Gallery Host
Hyatt Place Salt Lake City Airport
12.2019 - 03.2020
Customer Service Agent
Olive & Cocoa
11.2019 - 12.2019
Hotel Housekeeper
Crystal Inn Hotel and Suites
07.2017 - 11.2018
Cashier
Dollar Tree
12.2016 - 03.2017
Shoe Sales Associate
Payless Shoe Source
03.2016 - 06.2016
Geek Squad Agent
Alorica
06.2015 - 03.2016
Cisco Agent
Convergys
01.2015 - 04.2015
High School Diploma -
Granger High School