Alia Joyner
Virginia Beach,VA
Summary
A determined and motivated student looking to expand my skill set. With 3+ years working in various types of retail stores, I have a diverse work background working with customer service. I bring a strong work ethic, adaptability, and a commitment to excellence.
I am now seeking a position that offers growth opportunities and the potential to for career advancement within a forward-thinking organization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Clerk
Joyu Tea and Coffee
05.2023 - 08.2023
- Train new employees in In-store policy and procedures
- Promoted new offers and items added to the menu
- Made and served over 250+ drinks per day with speed, quality, and consistency
- Followed proper cleaning and sanitizing procedures.
Clerk
Kokee tea
04.2022 - 08.2022
- Memorized over 30+ recipes
- Prioritize drink request while managing interruptions
- Maintained and operated Boba and Coffee machinery
- Followed Opening and Closing procedures.
Sales Associate
Five Below
07.2020 - 01.2021
- Knowledge of POS Cashier System
- Customer Service
- Managing Stock
- Store Presentation.
Education
Bachelor Of Arts - African American Studies
Old Dominion University
Norfolk, VAStudent -
Salem High School
Virginia Beach, VA06.2022
Skills
- Problem-Solving Abilities
- Technical Proficiency
- Teamwork and Collaboration
- Leadership Potential
- Project Management
- Customer Service
Certification
CPR/AED
Clubs Activities Volunteer
- Salem High School African American Cultural Society, 09/2018, 06/2022
- Tidewater African Cultural Alliance, 02/2020, Present
- Afro Mania! Spoken Word, 02/2020
- Salem High School AACS Committee member, 08/2019, 06/2022
- Tidewater African Cultural Alliance, 10/2019, Present
Timeline
Clerk
Joyu Tea and Coffee
05.2023 - 08.2023
Clerk
Kokee tea
04.2022 - 08.2022
Sales Associate
Five Below
07.2020 - 01.2021
Bachelor Of Arts - African American Studies
Old Dominion University
Student -
Salem High School